Observability Platform Engineer

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Position Overview
We're looking for a Platform Engineer to build and maintain observability platforms that ensure system reliability, performance, and operational efficiency. The ideal candidate has deep experience with tools like ELK and NewRelic, thrives in fast-paced environments, and collaborates across teams to deliver scalable monitoring solutions.

What You'll Do

• Design, implement, and maintain observability platforms for log aggregation, metrics, and visualization.
• Manage ELK, NewRelic, and other telemetry platforms ensuring high availability and performance.
• Build data pipelines, custom filters, and dashboards aligned with business needs.
• Support Unix/Linux administration, scripting, and container environments.
• Troubleshoot observability issues and collaborate with DevOps, development, and security teams.
• Document processes and contribute to system improvements and automation.

What We're Looking For

• 5+ years in observability platforms (ELK, NewRelic, Splunk, etc.).
• Strong AWS or cloud experience and Unix/Linux administration.
• Expertise in data ingestion, parsing, visualization, and troubleshooting.
• Experience with container tools (Docker, Kubernetes) and scripting (Python, shell).
• Good problem-solving and communication skills.
• Bachelor's/Master's degree in Computer Science or related field.

Good to Have

• Infrastructure as Code tools (Terraform, Ansible, CloudFormation).
• DevOps' practices, monitoring frameworks, and security integrations.

Skills You'll Develop

• ELK Stack, NewRelic, Amplitude Analytics
• AWS, Kubernetes, Docker
• Terraform, Ansible, Jenkins, GitHub Actions
• HTML, CSS, JavaScript, , TypeScript

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for