AI/ML Engineer

2 days ago

Pune, Maharashtra, India DHI Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Key Responsibilities

  • Design, develop, and deploy AI agents that improve customer service interactions and deliver enhanced user experiences.
  • Collaborate with cross-functional teams to define, design, and implement innovative AI solutions tailored for customer care.
  • Analyze and interpret complex datasets to train AI models, ensuring high accuracy and effectiveness in predictive capabilities.
  • Continuously enhance machine learning algorithms and models based on user feedback and performance metrics.
  • Stay up to date with the latest advancements in AI and ML technologies to ensure R Systems remains a leader in customer care solutions.
  • Document and present technical findings to stakeholders and provide training to team members on AI agent functionalities.

Required Skills And Qualifications

  • Bachelor's or Master's degree in Computer Science, Data Science, AI/ML, or a related field.
  • 7-9 years of experience in AI agent development or related roles, with a strong focus on customer care applications.
  • Proficiency in programming languages such as Python, Java, or R, and familiarity with machine learning frameworks (e.g., TensorFlow, PyTorch, scikit-learn).
  • Strong understanding of natural language processing (NLP) and deep learning concepts.
  • Experience with cloud platforms (AWS, Azure, or Google Cloud) for deploying AI solutions.
  • Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.
  • Strong communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders.
  • What We Offer:-
  • An opportunity to work with a talented team on cutting-edge AI/ML projects.
  • A dynamic work environment that encourages innovation and professional growth.
  • Competitive salary and benefits package.
  • Opportunities for continuous learning and development.

If you are an enthusiastic AI-ML Engineer looking to make a significant impact in the field of customer care, apply now. We look forward to hearing from you

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