International Voice/BPO/Customer support/Fresher
5 days ago
Hiring For HIGH END INTERNATIONAL VOICE SUPPORT
Bangalore Location UG / Graduates Freshers also can apply US Rotational Shift & Off Immediate Joiners only
Salary - 2.5lpa upto 5lpa
Experienced- Min one year and above in handling US/UK/Canadian/Australian and other international Customers.
WALKIN INTERVIEW ONLY
Responsibilities
- Manage a high volume of inbound and outbound calls with a friendly and professional demeanor.
- Resolve customer issues promptly and accurately by identifying solutions and appropriate responses.
- Provide information about products or services, taking orders, and processing returns.
- Follow up on customer inquiries to ensure their needs are met.
- Document all call information, interactions, and steps taken in detailed records.
- Collaborate with team members to improve processes and ensure high customer satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
- Represent the company in a courteous and professional manner during all customer interactions.
Skills
- Customer Service
- Communication
- Problem-solving
- Time Management
- Call Center Systems
- Data Entry
- Conflict Resolution
- Multitasking
Documents Required Freshers-Aadhar card, pan card, All educational docs
Experienced-Aadhar card, pan card, All educational docs, previous company offer letter, relieving letter & payslips NO CHARGES APPLIED For More Details Call HR Call OR
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