Service Engineer- Sanand

2 weeks ago

Bhopal, Madhya Pradesh, India Atlas Copco Full time ₹ 2,00,000 - ₹ 8,00,000 per year

Passionate people create exceptional things
Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

Join us on our journey for a better tomorrow.
Job Description
The aim of the Service Engineer is to provide with service and technical support to the customers. Develop and maintain regular contacts with customers for long time agreement at all levels. Implement the service plan to increase the customer satisfaction.

In This Role Your Responsibilities Are

  • Execute the service plan effectively
  • Handle installation/ startup of electric tools
  • Executing Annual service contracts
  • Handle Customer Complaint (Warranty/ Goodwill/ Others) and ensure proper logging into SQR data base
  • Resolve issues of the specified territory and also be carry out day to day functions of service related job
  • Ensure and meet the target response time
  • Provide customer training for better up time of the product
  • Co-ordinate with service sales team for proper execution of service plan
  • Guide/Assist service technicians to perform duties effectively
  • Mange the key accounts directly and ensures customer satisfaction
  • Arrange for customer presentations to improve product life cycle
  • Co-ordinate with Project team for installation of machines allocated to service
  • Analyze the problems and guide the team accordingly
  • Ensure "Safety Health and Environment" compliance at on site workshop
  • Find out the red-flags and analyze the root cause for failures
  • Provide support to the aftermarket sales team in lead generations for AMCs and Spare parts
  • To handle and administer various different techniques of service processes with regard to IMS
  • On site knowledge of Handheld, Fixture spindle, pneumatic, software product, QAT tools and accessories

Experience
2-3 years of experience in Service and Maintenance in Motor vehicle or other industries.

Experience in servicing or maintenance of tools will be an added advantage.

Knowledge and skill to repair and install equipment on site.

Required PLC knowledge with automation field is must

Experience in handling DC tool will be added advantage.

Education
Engineering Degree in E & TC, Electrical or Mechanical are preferred

Personality
Ability to maintain regular contact and a healthy relationship with new and existing customers.

Ability to provide service and handle customer complaints will be highly commendable.

Equally important are technical abilities in the field of Engineering.

Working knowledge of English and one regional language will be an added advantage.

Location: Bhopal, Madhya Pradesh
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

  • Service Engineer

    1 week ago

    Bhopal, Madhya Pradesh, India Intense Medical & Dental System Pvt. Ltd. Full time ₹ 1,92,312 - ₹ 2,40,384 per year

    Key ObjectivesMinimize equipment downtime through quick response and efficient repairs.Extend product life and performance through preventive maintenance.Ensure compliance with safety and regulatory standards during service activities.Provide field feedback to improve product quality and design.Enhance customer satisfaction by offering prompt, professional,...

  • Technical Service Engineer

    3 days ago

    Bhopal, Madhya Pradesh, India Aidas marketing Full time ₹ 2,40,000 per year

    We are seeking a Technical Service Engineer for Industrial Packaging Machinery to join our team. The individual will be responsible for identifying, repairing, installations and resolving technical queries.Resposibilities:Provide technical assistance and support for incoming queries and issues related to machine/systems, software, and hardware.Visit customer...

  • Sales & Service Engineer

    1 day ago

    Bhopal, Madhya Pradesh, India One Stop Enterprises Full time ₹ 3,00,000 per year

    Sales Enthusiast to generate high-quality sales leads and enquiries. Excellent negotiation skills required.Submit quotations and follow up after initial meeting.Establish new accounts by identifying potential customersMeet and service existing customers for any new requirements and new expansions, if any.Offer after sales support where required.Travel...

  • Area Service Manager

    1 week ago

    Bhopal, Madhya Pradesh, India Vontier Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Purpose of PositionTo allocate Jobs & supervise field-based engineers within a specific region. Maximize all opportunities to raise the technical ability and effectiveness of field-based engineers. Update activities and status in CRM / IFS System and maintain reports .Active participation with the State Head in implementing Systems / FBS into field...

  • PDI, Service Quality

    2 weeks ago

    Bhopal, Madhya Pradesh, India Mahindra & Mahindra Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities & Key Deliverables Annual Training planning, and preparation of Training calendar.Preparing and updating training centre team on newly launched and existing products.Looking after maintenance of training centre, its aggregates and housekeeping as well as live tractors, implements and training facility.Development of working cut models of...

  • PDI, Service Quality

    4 days ago

    Bhopal, Madhya Pradesh, India Mahindra & Mahindra Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Responsibilities & Key DeliverablesAnnual Training planning, and preparation of Training calendar.Preparing and updating training centre team on newly launched and existing products.Looking after maintenance of training centre, its aggregates and housekeeping as well as live tractors, implements and training facility.Development of working cut models of...

  • PDI, Service Quality

    6 days ago

    Bhopal, Madhya Pradesh, India Mahindra & Mahindra Limited Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Responsibilities & Key Deliverables Annual Training planning, and preparation of Training calendar.Preparing and updating training centre team on newly launched and existing products.Looking after maintenance of training centre, its aggregates and housekeeping as well as live tractors, implements and training facility.Development of working cut models of...

  • territory service executive

    4 days ago

    Bhopal, Madhya Pradesh, India Roots Multiclean Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job InformationCompany NameRMCL-BranchesDate Opened08/21/2024State/ProvinceMadhya PradeshIndustryCleaning IndustryCityBhopalCountryIndiaZip/Postal Code462011Remarks (any other requirements)Good knowledge in hydraulic and electricalJob DescriptionI am looking for a service engineer based in Bhopal, specializing in cleaning machine services for local...

  • Graduate Electrical Engineer

    6 days ago

    Bhopal, Madhya Pradesh, India ASA EPC Private Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionASA EPC PVT. LTD. is a leading provider of solutions for pumps, wastewater, solar energy, and EPC projects. We offer a wide range of services including supply of pumps and spare parts, sewage and water treatment plants, solar rooftop solutions for both on-grid and off-grid systems, solar water pumps, and streetlights. Our expertise extends...

  • Graduate Engineering Trainee

    1 week ago

    Bhopal, Madhya Pradesh, India ASA EPC Private Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionASA EPC Private Limited is a comprehensive solution provider for Pumps, Wastewater, Solar, and EPC Projects. We offer various types of pumps along with spare parts, sewage treatment plants, water treatment plants, pumping stations, solar rooftop solutions (both on-grid and off-grid), solar water pumps, and street lighting. We also handle...