Performance Analyst
2 days ago
Key Responsibilities
•Analyze data to get a clear understanding of operational performance and trends across multiple perspectives and identify opportunities for performance improvement
•Proactively identify process efficiency improvements, including process refinement, documentation, automation, and coordination with other team members
•Design, implement and maintain reports (tools, performance dashboards, and presentations) for customers and internal stakeholders to receive consistent updates, integrating intelligence based on analytical findings or liaising with subject matter experts
•Measure performance against established operational targets
•Support company data infrastructure development, including transformation of operational data and providing input for implementing scalable data management methods
•Demonstrate attention to detail, QCing and verifying data for accuracy and completeness prior to publishing materials to stakeholders
•Support team members with ad hoc and ongoing analytics and reporting requests
What will our ideal candidate bring to Fluence?
•2 years knowledge of data transformation, data management & ETL processes
•2 years experience documenting business and system requirements, processes, workflows and test plans
•2 to 3 years working knowledge of Python
•2 years' working knowledge of data visualization (using tools such as Microsoft Power BI or Tableau
•Assists with more complex and detailed projects including root cause analysis, gap analysis etc
•Excellent time management skills and attention to detail
•Excellent verbal/written communication skills, including communicating technical issues to non-technical audiences
•Strong problem-solving ability, critical thinking skills, creative/innovative thinking
•Ability and desire to learn new skills and techniques
•Ability to thrive while working on ambiguous or challenging projects
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