Senior Support Engineer

1 week ago


Bengaluru, Karnataka, India Sapiens Full time ₹ 15,00,000 - ₹ 25,00,000 per year
Senior Support Engineer

Req ID: 55533

Location:
Bangalore, IN

Mandatory skills/ knowledge:

.

  • Min 4 - 6 years' experience in supporting Node JS and Java based web applications.
  • Experience in supporting docker based applications across multiple environments.
  • Troubleshoot and resolve issues related to Docker containers.
  • Collaborate with development teams to analyze application errors and implement fixes.
  • Strong knowledge of Docker containers, images, and registries.
  • Hands-on experience with Linux administration and shell scripting.
  • Knowledge of monitoring/logging tools
  • Experience in production support for cloud based web applications
  • Experience in supporting cloud based micro services is added advantage.
  • Involved in supporting the solution after go-live and has been involved in performance tuning.
  • Knowledge on deployment, troubleshooting of applications in application servers and scaling.
  • Relevant certifications (Docker Certified Associate, Kubernetes CKA/CKAD, or cloud certifications) preferred.
  • Self-learner and ready to learn other technologies and ready to work in Application support.
  • Good written and verbal communication skills.
  • Worked in Incident management with ticketing system.
  • Knowledge on Devops, Jenkins and AWS Cloud added adavntage
  • Installation and configuration of Enterprise application servers, enterprise database will be added advantage.
  • Drive client calls/communication and support client services in technical needs. Compile technical RCA (root cause analysis) reports on issues.

Preferred skills and knowledge:

  • CouchDB
  • Experience in Database tuning activities (DB2, Orable, PostGres, MS SQL)Knowledge of Basic Linux commands

Attitude :

  • Open for short and long term travel
  • Open to learn new technologies etc.
  • Work as team, and work long hours if required


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