Telecaller & Marketing Executive (WFH)

Job Title: Telecaller & Marketing Executive (WFH Fresher)

Company: S&M Tech

Location: Remote (Work From Home)

Job Type: Full-Time (Probation + Confirmation)

About the Role:

S&M Tech is seeking a motivated and proactive fresher to join our team as a WFH Telecaller & Marketing Executive. The ideal candidate will have strong communication skills, confidence in client interaction, and basic social media knowledge.

You'll be responsible for handling client calls, managing social media accounts, generating leads, and assisting with sales conversion. This role is perfect for someone looking to gain experience in marketing and client-facing tasks while working from home.

Key Responsibilities:

• Make outbound calls to potential clients and follow up on leads.
• Handle incoming client calls and queries professionally.
• Convert inquiries into sales via online or offline channels wherever possible.
• Maintain a daily/weekly log of calls, client interactions, and follow-ups.
• Manage company social media accounts (Instagram, WhatsApp Business, Facebook).
• Post content, respond to messages/comments, and engage with followers.
• Assist with online promotions and marketing campaigns.
• Collaborate with the Sales & Marketing team to understand client requirements.
• Provide regular updates to management on progress and results.

Required Skills & Tools:

• Strong communication and interpersonal skills.
• Confidence in client interaction and sales conversion.
• Basic social media knowledge (Instagram, WhatsApp Business, Facebook).
• Comfortable using Google Sheets or CRM for lead tracking.
• Reliable smartphone and internet connection for WFH.

Qualifications:

• Fresher or 0–1 year experience preferred.
• Good command over English and Tamil; knowledge of Hindi will be an added advantage.
• Any educational background acceptable; focus on communication skills and learning ability.

Targets / Performance Expectations:

• Make a minimum number of outbound calls daily (to be assigned).
• Follow up with all leads and inquiries promptly.
• Engage on social media and respond to messages/comments in a timely manner.
• Maintain daily/weekly progress updates for management review.

Salary & Benefits:

• Probation Salary: ₹10,000/month (first 3 months)
• Confirmed Salary: ₹12,000/month (after probation, subject to performance)
• Performance Bonus: ₹1,000 – ₹3,000/month for timely delivery & results
• Work from Home
• Life Insurance (details shared during onboarding)

Work Hours:

• Monday to Saturday, 9:30 AM – 6:30 PM IST
• Must be reachable for client/project updates during working hours

Employment Terms (Legal & Compliance):

• Probation Period: 3 months (confirmation based on performance)
• Notice Period: 7 days during probation, 30 days after confirmation
• Employee must maintain confidentiality of client data and company projects
• All client databases, marketing materials, and related information handled during employment remain the property of S&M Tech.

Why Join S&M Tech?

• Gain experience in client engagement, sales conversion, and digital marketing within the ITES sector.
• Learn to manage social media accounts and marketing campaigns.
• Opportunity for performance-based growth and long-term employment.
• Work independently and make professional decisions in client handling.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10, ₹12,000.00 per month

Benefits:

• Life insurance
• Work from home

Application Question(s):

• Do you have any previous experience or basic knowledge of client calls, telecalling, or social media? If yes, please describe.
• Do you have a dedicated workspace with a reliable smartphone, laptop, and internet connection for Work From Home?
• Are you comfortable with a probation salary of ₹10,000/month for the first 3 months and a confirmed salary of ₹12,000/month based on performance?
• Are you open to learning new tools or platforms related to marketing and client communication?
• Are you comfortable contacting customers, handling inquiries, and following up to convert leads into sales (via online or occasional offline channels)?
• Please list the languages you can communicate in (spoken and written).
• If selected, how soon can you begin working with us?

Work Location: Remote