rad technican

2 weeks ago

Surat, Gujarat, India Jay Air Systems Pvt Ltd Full time ₹ 1,00,000 - ₹ 2,50,000 per year

Job Title: RAD Technician

Company: Jayair System Private Limited

Department: RAD Technician

Reporting To: CCO & Supervisor

Job Summary:

We are looking for a skilled RAD Technician to handle air conditioning service complaints, perform on-site repairs, and coordinate with internal teams and engineers. The technician will be responsible for solving technical issues, handling materials, and ensuring proper reporting.

Key Responsibilities:1. Daily Complaint Handling

  • Take daily complaints from the Supervisor.
  • Share machine details with the CCO through Catalyst Call.
  • Accept calls, check in, and start working.
  • Solve minor issues and close the call.
  • For major issues, coordinate with brand engineers (Blue Star, Mitsubishi, Samsung).
  • Confirm material needs and update the CCO and Supervisor.
  • For chargeable materials: share model, serial number, part photo, service report, and customer signature with the Chargeable Department.

  • For AMC/Warranty: send full details to the CCO for material order.

  • On-Site Work

  • Attend complaints from CCO via call or WhatsApp.

  • Visit customer site, confirm machine and service status (AMC/Warranty/Chargeable).
  • For spare parts, update the team with photos.

  • Use challan to take material from store and install at site

  • Chargeable Complaints

  • Visit site, check machine, and solve the problem.

  • Report to CCO and share required material details.
  • After customer approval, take quotation, challan, and bill.
  • Collect visit charge and take customer signature.

  • Submit report to CCO at the end of the day.

  • Daily Reporting

  • Share daily updates with CCO and Supervisor on all jobs and visits.

  • Urgent Site Visits

  • Quickly respond to emergency or urgent complaints.

Requirements:

  • ITI / Diploma in Refrigeration, Electrical, or Mechanical.
  • 1–3 years of AC service experience.
  • Basic knowledge of AMC/Warranty/Chargeable processes.
  • Able to use mobile apps for service reporting.
  • Good communication and problem-solving skills.

Job Type: Full-time

Pay: ₹10, ₹25,000.00 per month

  • Rad Technican

    2 weeks ago

    Surat, Gujarat, India Jay Air Systems Pvt Ltd Full time

    **Job Title: RAD Technician** **Company**: Jayair System Private Limited **Department**: RAD Technician **Reporting To**: CCO & Supervisor **Job Summary**: We are looking for a skilled **RAD Technician** to handle air conditioning service complaints, perform on-site repairs, and coordinate with internal teams and engineers. The technician will be...