SAP Fieldglass Consultant

1 week ago

Hyderabad, Telangana, India Ditstek Innovation Pvt. Ltd. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We are looking for an experienced SAP Fieldglass Consultant who specializes in implementation, incident management, and end-user support. The candidate will work closely with cross-functional teams and vendors to deliver robust SAP Fieldglass solutions supporting contingent workforce and services procurement.

Key Responsibilities :

Implementation & Configuration :

  • Lead and support end-to-end SAP Fieldglass implementations, including requirement gathering, solution design, configuration, testing, and deployment

  • Configure modules such as Contingent Workforce Management (CWM), Statement of Work (SOW), and Services Procurement

  • Coordinate with SAP Fieldglass and client stakeholders during blueprint, realization, and deployment phases

  • Ensure Fieldglass is correctly integrated with SAP ERP (e.g., S/4HANA or ECC) and third-party systems

Incident Management :

  • Monitor and manage incident tickets related to SAP Fieldglass

  • Perform root cause analysis, resolve system issues, and ensure timely closure of tickets per SLAs

  • Collaborate with SAP and third-party vendors to resolve complex incidents and bugs

User Support & Training :

  • Provide L2/L3 support to end-users and super users

  • Handle user access, role creation, and permission-related tasks within Fieldglass

  • Conduct user training sessions and create knowledge articles, user guides, and SOPs

  • Support user acceptance testing (UAT) and post-go-live activities

Required Skills :

  • 4+ years of hands-on experience in SAP Fieldglass with minimum 1 full-cycle implementation

  • Strong knowledge of SAP Fieldglass modules : CWM, SOW, Services Procurement

  • Experience with integration of Fieldglass with SAP ECC/S4HANA, Ariba, SuccessFactors, or third-party VMS systems

  • Proficiency in ticketing tools (ServiceNow, Remedy, etc.) for incident management

  • Strong analytical and problem-solving skills

  • Excellent communication and stakeholder management skills

Preferred Skills :

  • Experience working in Managed Services or Support Projects

  • Knowledge of Master Data Management and Workflow Management in Fieldglass

  • SAP Fieldglass Certification is an added advantage

Educational Qualifications :

  • Bachelors degree in Computer Science, Information Systems, HR, or related field

  • SAP Fieldglass training or certification preferred

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