Nexthink Admin

2 weeks ago

Hyderabad, Telangana, India Tata Consultancy Services Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Job Role - Nexthink AdminExperience Range: 5 to 10 years

Job Location: HyderabadJob DescriptionMust Have: Proactive Hardware & Software solving problems on End User Devices Analysis of trends and recording current health status of End User Devices Identification where and when the issue occurred and how many users are impacted Analysis of the events in timeline to identify root causes of issues very quickly Cooperation with various technical teams on root cause analyses and remediation plans Resolution of issues discovered

Documentation of findings and recommendations

Supporting & troubleshooting the Nexthink solution components such as Appliance, Web Console, Engine. Focus on administration, operations and maintenance of Nexthink hardware and software Providing input for collector packaging and assist in deployment scenarios Perform ongoing maintenance and licence management. Check the Appliance health (CPU, Disk & Memory Utilization) Check the connectivity of Engines to Portal on relevant Ports in case of any issues with license/engine/appliance status.

Maintaining customer specific EUCA documentation updated

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