Associate Product Manager

7 days ago

Gurgaon, Haryana, India CG-VAK Software & Exports Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Size

Mid-Sized

Experience Required
4 - 7 years

Working Days

5 days/week

Office Location

Haryana, Gurugram

Role & Responsibilities

As an Associate Product Manager, you'll work closely with stakeholders to understand business requirements, analyze industry needs, and translate insights into actionable product features. This role is ideal for someone with strong analytical skills and a passion for solving problems, who's ready to step into product ownership and help drive our roadmap.

You Will
Product Thinking & Discovery-

  • Work with the Product Manager, CPO, and CTO to shape the roadmap with a data-driven and customer-centric mindset.
  • Participate in ideation, scoping, and prioritization of new features or enhancements.
  • Validate solutions with stakeholders before and after development.

Agile Delivery & Documentation-

  • Deep dive into customer workflows, pain points, and product gaps through research, interviews, and data analysis.
  • Create detailed business requirements (FRDs), user stories, and process flows.
  • Design wireframes, workflows, and mockups to visualize features and user journeys, collaborating with UI/UX as needed.
  • Define acceptance criteria and assist in UAT with QA teams.
  • Engage directly with key customers during UAT, feedback sessions, and product demonstrations to validate solutions.
  • Analyze POS data structures, retail workflows, and payments ecosystems to inform product decisions.
  • Monitor feature adoption, gather feedback, and recommend iterations.
  • Continuously improve internal processes related to product discovery and delivery.

Cross-Functional Collaboration-

  • Act as the bridge between business, tech, and customer-facing teams.
  • Facilitate sprint planning, backlog grooming, and agile ceremonies to ensure smooth development cycles.
  • Collaborate with engineering, QA, and design teams to drive development sprints and ensure timely delivery.
  • Liaise with Customer Success, Sales, and Support teams to gather feedback and evangelize product features.

Documentation-

  • Publish release notes before the release to all the customers and stakeholders.
  • Conduct webinars / create release videos to train and demonstrate the functionality to the customers as well as internal stakeholders.
  • Create and maintain up-to-date user guide with the change management.
  • Create and maintain public facing product interfaces (APIs and Webhooks) documentation.

Ideal Candidate

  • 4–7 years of experience in Business Analysis and/or Product Management in a SaaS environment.
  • Strong domain expertise in POS systems or ERP, workflows, and cloud-based products.
  • Proven ability to gather and translate business needs into scalable software features.
  • Hands-on experience with tools like Jira, Confluence, Figma, Lucidchart, Excel, Word, Powerpoint and product analytics platforms.
  • Familiarity with APIs and integration workflows.
  • Solid understanding of agile methodologies and user-centered design.
  • Excellent communication, stakeholder management, and problem-solving skills.

Desirable Skills

  • Exposure to POS hardware integrations (printers, barcode scanners, payment terminals).
  • Experience with SQL or product data analysis tools.

Skills: data,customer,management,product manager,agile,pos,teams,documentation

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