Network Engineer

3 days ago

Bengaluru Chennai Gurugram, India GlobalXperts Technology Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Position Summary:

  • As a Network Engineer at GlobalXperts, you will be responsible for the engineering, operation, maintenance, and support of our clients' and internal network infrastructure
  • You will support tasks across different tiers (L1, L2, and L3) based on experience and business need, working with a range of technologies including routers, switches, wireless systems, firewalls, and network monitoring tools
  • You will collaborate with cross-functional teams to ensure the network infrastructure meets operational performance, security, and scalability requirements in a 24x7 environment

Key Responsibilities:

  • General (Applicable to all levels):Provide remote technical support for LAN/WAN/WLAN network devices and end-user connectivity issues
  • Monitor, troubleshoot, and escalate issues related to routers, switches, firewalls, access points, and wireless controllers
  • Document technical activities and changes as per GlobalXperts and client SOPs
  • Perform scheduled upgrades and patching of network equipment
  • Collaborate with internal teams and client stakeholders to resolve network issues efficiently
  • Maintain compliance with change control and security policies
  • L1 Level:Basic troubleshooting and incident triage
  • Log and route tickets appropriately
  • Monitor network using tools like SolarWinds or similar
  • Execute predefined scripts and processes under guidance
  • Support onsite teams remotely
  • L2 Level:Perform intermediate troubleshooting of VLANs, VPNs, routing, switching, and wireless connectivity
  • Configure network devices (routers, switches, WLCs) as per standard templates
  • Work with tools like Cisco Prime, ISE, WLC, Meraki dashboard, etc
  • Coordinate with OEMs or carriers for resolution
  • Create and maintain network documentation
  • L3 Level:Design, deploy, and optimize network solutions (LAN/WAN/WLAN)
  • Advanced troubleshooting of protocols such as BGP, OSPF, VPLS, DMVPN, GRE, etc
  • Work on large-scale network upgrades and migrations
  • Perform root cause analysis for high-impact incidents
  • Lead network projects and mentor junior engineers

Technical Skills & Experience:

  • Strong understanding of networking fundamentals and protocols (TCP/IP, OSPF, BGP, EIGRP, STP, etc
  • ) Hands-on experience with Cisco devices (Catalyst, ISR, ASR, Nexus, Meraki)
  • Experience in Wireless Networking deployment, troubleshooting, and support
  • Knowledge of VPN and DMVPN configurations
  • Familiarity with Cisco ISE, WLCs, WCS, and CleanAir
  • Working knowledge of network monitoring tools (e.g, SolarWinds, PRTG)
  • Load balancer experience (F5 or equivalent) is a plus
  • Experience with Cisco Meraki cloud-managed networking is an advantage
  • Exposure to network security best practices and firewall basics
  • Education & Certifications:Graduate degree in Computer Science, Information Technology, Electronics, or related field
  • Required: CCNA (for L1), CCNP (for L2/L3)
  • Preferred: CCIE or equivalent advanced certification
  • Vendor-specific certifications (Cisco, Meraki, Palo Alto, etc) are a plus
  • Soft Skills:Strong communication (written and verbal) and interpersonal skills
  • Ability to work independently and as part of a team
  • Effective troubleshooting and analytical skills
  • Willingness to work in 24x7 shifts or rotational schedules

Location - Chennai , Gurugram , Bengaluru , Remote

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