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Pet Relationship Manager

2 weeks ago


Bengaluru, Karnataka, India SuperTails Full time ₹ 4,57,000 per year

Responsibilities:

  • Greet clients and pets, manage check-ins, check-outs, and appointments.
  • Handle calls, messages, payments, and client records efficiently.
  • Coordinate with vets and staff for smooth clinic operations.
  • Educate pet parents about services and health plans.
  • Address client queries with empathy and promote clinic offerings.
  • Maintain inventory, manage reception cleanliness, and support admin/social media tasks.

Requirements:

  • Pet lover with excellent communication skills (English, Hindi, Kannada)
  • 1–2 years' experience in front desk, front end customer service, hospitality, QSR, Retail Chain preferred.
  • Proficient in MS Office or Sheets or CRMS software.
  • Calm, professional, and organized in a fast-paced clinic setup.
  • Comfortable with pets and small animals.
  • Okay with working night shifts.

Job Type: Full-time

Pay: ₹30, ₹38,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Experience:

  • front end customer service: 1 year (Preferred)

Shift availability:

  • Night Shift (Preferred)
  • Day Shift (Preferred)

Work Location: In person

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