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Pet Relationship Manager
2 weeks ago
Responsibilities:
- Greet clients and pets, manage check-ins, check-outs, and appointments.
- Handle calls, messages, payments, and client records efficiently.
- Coordinate with vets and staff for smooth clinic operations.
- Educate pet parents about services and health plans.
- Address client queries with empathy and promote clinic offerings.
- Maintain inventory, manage reception cleanliness, and support admin/social media tasks.
Requirements:
- Pet lover with excellent communication skills (English, Hindi, Kannada)
- 1–2 years' experience in front desk, front end customer service, hospitality, QSR, Retail Chain preferred.
- Proficient in MS Office or Sheets or CRMS software.
- Calm, professional, and organized in a fast-paced clinic setup.
- Comfortable with pets and small animals.
- Okay with working night shifts.
Job Type: Full-time
Pay: ₹30, ₹38,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Experience:
- front end customer service: 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person
Speak with the employer