Back Office Executive

17 hours ago

Howrah, West Bengal, India Dreamy Choco Full time ₹ 1,68,870 - ₹ 24,81,060 per year

Criteria:

Fresh Graduate Or Under Graduate (12Th Pass) Can Apply

Age Limit 18 Year To 32 Year

Face To Face Interview

Male Or Female Both Can.

Job Role & Job Description ( Skills) :-

  • Manage and resolve complaints.
  • Strong written and verbal communication skills.
  • Good understanding.
  • Working knowledge of core banking systems.
  • Excellent logical reasoning, data analysis, and problem-solving abilities.
  • Awareness of market trends and competitive practices.
  • Strong follow-up skills and ability to work independently under pressure.

Customer query resolution.

  • Should have a desire to know and understand financial terminology.
  • Primary motivation customer service through querry resolution.
  • Relationship & Account management.
  • To develop relationships with Key persons in the groups, acquire new customers & build client confidence

Maintains a culture of integrity at the workplace by making decisions that abide by the highest moral ethics

Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization.

  • Should be able to establish rapport quickly with peers, managers & customers.
  • Provide inputs to improve work procedures that can enhance overall team performance.

You'll be involved in end-to-end oversight and execution of operational workflows across supported regions, ensuring accuracy, timeliness and compliance with service-level agreements.

  • Managing repossession.

Job Types: Full-time, Permanent, Fresher

Pay: ₹14, ₹20,870.77 per month

Benefits:

  • Health insurance
  • Life insurance
  • Provident Fund

Education:

  • Higher Secondary(12th Pass) (Required)

Shift availability:

  • Day Shift (Required)

Work Location: In person

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