Customer Support Manager Required in Singapore

6 days ago

Greater Bengaluru Area, India Vinfinity Immigration (Official Page) Full time US$ 80,000 - US$ 1,20,000 per year

(On Site)

Call/ Whatsapp Ms. Chahat)

This is a full time onsite role for Customer Relationship manager in Singapore.

**SERVICE CHARGES APPLICABLE

Company Description

Vinfinity Immigration is a leading consultancy with over 10upse years of experience, specializing in immigration services to major destinations like US, UK, Europe, Canada, Singapore, Malaysia, NZ, and Australia. With a track record of success and a focus on client satisfaction, Vinfinity Immigration is dedicated to serving its clients across the globe.

Role Description

We are seeking a dynamic Customer Relationship manager to improve the efficiency of our business processes in Singapore.

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

Also known as a client relationship manager, a customer relationship manager maintains an ongoing level of engagement with key customers. Customer relationship managers build trusting relationships with clients and protect the brand by maintaining a positive image.

Customer Relationship Manager Responsibilities:

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews using CRM programs.
  • Knowing your competition and strategizing accordingly.

Customer Relationship Manager Requirements:

  • A bachelor's degree in administration or a related field.
  • A minimum of 3 years' experience.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.

For More Details, Kindly share updated CV on Ms. Chahat)

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