Senior IT Monitoring Engineer

2 days ago


Pune, Maharashtra, India ThoughtData Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Title:
Senior IT Monitoring Engineer - NMS

Location:
Pune, India

Company:
ThoughtData Software India Pvt. Ltd.

About ThoughtData: ThoughtData Inc.
is headquartered in
Boston, USA
, with its
R&D and
Global Delivery Center in India
. We partner with some of the world's largest
Systems Integrators (SIs)
,
Managed Service Providers (MSPs)
, and
enterprise customers
, delivering advanced monitoring and observability solutions.

Our flagship platform,
Enterprise360
, is the
world's first and only truly Unified IT Observability Software Solution
, providing comprehensive monitoring across
Layer 2 to Layer 7
covering
Networks, Infrastructure, Applications, Databases, and more
.

At ThoughtData, our mission is to empower global organizations with
cutting-edge, AI-driven platforms
that improve
performance, resilience, and scalability
in today's dynamic IT environments.

About the Role

We are looking for a highly skilled
Senior Portal Engineer
to join our product engineering team in Pune. This is a
core role
focused Deploying, Enhancing, and Maintaining the
ThoughtData Enterprise360
. Unlike traditional infrastructure monitoring roles, this position is
not responsible for monitoring customer infrastructure
. Instead, it emphasizes
feature design, integration, security, and performance optimization
of our portal, which serves as a critical interface for internal teams and global customers.

Key Responsibilities

  • Portal Development & Feature Design
  • Collaborate with product managers, architects, and UI/UX teams to deliver intuitive user experiences.
  • Integrate APIs, microservices, and backend services into the portal ecosystem.
  • System Performance & Security
  • Ensure portal reliability, scalability, and high availability.
  • Apply secure coding practices and conduct vulnerability assessments.
  • Optimize response times and portal performance under high-load scenarios.
  • Collaboration & Delivery
  • Work closely with cross-functional teams to ensure smooth feature integration.
  • Participate in sprint planning, design discussions, and code reviews.
  • Mentor and provide technical guidance to junior developers.
  • Support & Troubleshooting
  • Debug and resolve issues in development and production environments.
  • Maintain proper documentation of designs, APIs, and workflows.
  • Collaborate with QA and DevOps to ensure seamless CI/CD pipelines.
  • Continuous Innovation
  • Stay updated with the latest technologies and industry best practices.
  • Recommend and implement tools, frameworks, or processes that enhance engineering productivity.

Required Qualifications

  • Education:
    Bachelor's/Master's degree in Computer Science, Information Technology, or related field.
  • Experience:
    5–8 years of professional experience in software engineering, with at least 3 years focused on
    Network
    Monitoring Software application development
    .
  • Technical Expertise:
  • Strong background in
    Linux systems
    and
    networking fundamentals
    .
  • Proficiency in
    web frameworks
    (React, Angular, Vue, or similar).
  • Solid understanding of
    REST/GraphQL API development and integration
    .
  • Hands-on experience with
    databases (PostgreSQL, MySQL, or Elastic)
    .

  • Core Skills:

  • Excellent problem-solving and debugging abilities.
  • Strong communication and collaboration skills.
  • Attention to detail and commitment to quality.

Preferred Skills (Good to Have)

  • Experience with
    Identity & Access Management (IAM)
    , SSO, and OAuth 2.0.
  • Familiarity with
    cloud platforms (AWS, Azure, GCP)
    .
  • Knowledge of
    performance tuning, load testing, and monitoring tools
    .
  • Understanding of
    security frameworks and compliance standards
    .

Why Join ThoughtData?

  • Be part of a
    fast-growing global product company
    redefining IT observability.
  • Work with
    cutting-edge technologies
    and
    AI-driven platforms
    .
  • Collaborate with
    global teams
    across the USA, India, and Europe.
  • Competitive compensation with performance-based rewards and growth opportunities.

If you're ready to take on this challenge and contribute to building the
world's first Unified IT Observability Platform
, we'd love to hear from you.


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