Senior IT Monitoring Engineer

Job Title:
Senior IT Monitoring Engineer - NMS

Location:
Pune, India

Company:
ThoughtData Software India Pvt. Ltd.

About ThoughtData: ThoughtData Inc.
is headquartered in
Boston, USA
, with its
R&D and
Global Delivery Center in India
. We partner with some of the world's largest
Systems Integrators (SIs)
,
Managed Service Providers (MSPs)
, and
enterprise customers
, delivering advanced monitoring and observability solutions.

Our flagship platform,
Enterprise360
, is the
world's first and only truly Unified IT Observability Software Solution
, providing comprehensive monitoring across
Layer 2 to Layer 7
covering
Networks, Infrastructure, Applications, Databases, and more
.

At ThoughtData, our mission is to empower global organizations with
cutting-edge, AI-driven platforms
that improve
performance, resilience, and scalability
in today's dynamic IT environments.

About the Role

We are looking for a highly skilled
Senior Portal Engineer
to join our product engineering team in Pune. This is a
core role
focused Deploying, Enhancing, and Maintaining the
ThoughtData Enterprise360
. Unlike traditional infrastructure monitoring roles, this position is
not responsible for monitoring customer infrastructure
. Instead, it emphasizes
feature design, integration, security, and performance optimization
of our portal, which serves as a critical interface for internal teams and global customers.

Key Responsibilities

• Portal Development & Feature Design
• Collaborate with product managers, architects, and UI/UX teams to deliver intuitive user experiences.
• Integrate APIs, microservices, and backend services into the portal ecosystem.
• System Performance & Security
• Ensure portal reliability, scalability, and high availability.
• Apply secure coding practices and conduct vulnerability assessments.
• Optimize response times and portal performance under high-load scenarios.
• Collaboration & Delivery
• Work closely with cross-functional teams to ensure smooth feature integration.
• Participate in sprint planning, design discussions, and code reviews.
• Mentor and provide technical guidance to junior developers.
• Support & Troubleshooting
• Debug and resolve issues in development and production environments.
• Maintain proper documentation of designs, APIs, and workflows.
• Collaborate with QA and DevOps to ensure seamless CI/CD pipelines.
• Continuous Innovation
• Stay updated with the latest technologies and industry best practices.
• Recommend and implement tools, frameworks, or processes that enhance engineering productivity.

Required Qualifications

• Education:
  Bachelor's/Master's degree in Computer Science, Information Technology, or related field.
• Experience:
  5–8 years of professional experience in software engineering, with at least 3 years focused on
  Network
  Monitoring Software application development
  .
• Technical Expertise:
• Strong background in
  Linux systems
  and
  networking fundamentals
  .
• Proficiency in
  web frameworks
  (React, Angular, Vue, or similar).
• Solid understanding of
  REST/GraphQL API development and integration
  .

• Hands-on experience with
  databases (PostgreSQL, MySQL, or Elastic)
  .

• Core Skills:

• Excellent problem-solving and debugging abilities.
• Strong communication and collaboration skills.
• Attention to detail and commitment to quality.

Preferred Skills (Good to Have)

• Experience with
  Identity & Access Management (IAM)
  , SSO, and OAuth 2.0.
• Familiarity with
  cloud platforms (AWS, Azure, GCP)
  .
• Knowledge of
  performance tuning, load testing, and monitoring tools
  .
• Understanding of
  security frameworks and compliance standards
  .

Why Join ThoughtData?

• Be part of a
  fast-growing global product company
  redefining IT observability.
• Work with
  cutting-edge technologies
  and
  AI-driven platforms
  .
• Collaborate with
  global teams
  across the USA, India, and Europe.
• Competitive compensation with performance-based rewards and growth opportunities.

If you're ready to take on this challenge and contribute to building the
world's first Unified IT Observability Platform
, we'd love to hear from you.