 
						Senior IT Monitoring Engineer
1 week ago
Job Title:
Senior IT Monitoring Engineer - NMS
Location:
Pune, India
Company:
ThoughtData Software India Pvt. Ltd.
About ThoughtData: ThoughtData Inc.
is headquartered in
Boston, USA
, with its
R&D and
Global Delivery Center in India
. We partner with some of the world's largest
Systems Integrators (SIs)
,
Managed Service Providers (MSPs)
, and
enterprise customers
, delivering advanced monitoring and observability solutions.
Our flagship platform,
Enterprise360
, is the
world's first and only truly Unified IT Observability Software Solution
, providing comprehensive monitoring across
Layer 2 to Layer 7
covering
Networks, Infrastructure, Applications, Databases, and more
.
At ThoughtData, our mission is to empower global organizations with
cutting-edge, AI-driven platforms
that improve
performance, resilience, and scalability
in today's dynamic IT environments.
About the Role
We are looking for a highly skilled
Senior Portal Engineer
to join our product engineering team in Pune. This is a
core role
focused Deploying, Enhancing, and Maintaining the
ThoughtData Enterprise360
. Unlike traditional infrastructure monitoring roles, this position is
not responsible for monitoring customer infrastructure
. Instead, it emphasizes
feature design, integration, security, and performance optimization
of our portal, which serves as a critical interface for internal teams and global customers.
Key Responsibilities
- Portal Development & Feature Design
- Collaborate with product managers, architects, and UI/UX teams to deliver intuitive user experiences.
- Integrate APIs, microservices, and backend services into the portal ecosystem.
- System Performance & Security
- Ensure portal reliability, scalability, and high availability.
- Apply secure coding practices and conduct vulnerability assessments.
- Optimize response times and portal performance under high-load scenarios.
- Collaboration & Delivery
- Work closely with cross-functional teams to ensure smooth feature integration.
- Participate in sprint planning, design discussions, and code reviews.
- Mentor and provide technical guidance to junior developers.
- Support & Troubleshooting
- Debug and resolve issues in development and production environments.
- Maintain proper documentation of designs, APIs, and workflows.
- Collaborate with QA and DevOps to ensure seamless CI/CD pipelines.
- Continuous Innovation
- Stay updated with the latest technologies and industry best practices.
- Recommend and implement tools, frameworks, or processes that enhance engineering productivity.
Required Qualifications
- Education:
 Bachelor's/Master's degree in Computer Science, Information Technology, or related field.
- Experience:
 5–8 years of professional experience in software engineering, with at least 3 years focused on
 Network
 Monitoring Software application development
 .
- Technical Expertise:
- Strong background in
 Linux systems
 and
 networking fundamentals
 .
- Proficiency in
 web frameworks
 (React, Angular, Vue, or similar).
- Solid understanding of
 REST/GraphQL API development and integration
 .
- Hands-on experience with 
 databases (PostgreSQL, MySQL, or Elastic)
 .
- Core Skills: 
- Excellent problem-solving and debugging abilities.
- Strong communication and collaboration skills.
- Attention to detail and commitment to quality.
Preferred Skills (Good to Have)
- Experience with
 Identity & Access Management (IAM)
 , SSO, and OAuth 2.0.
- Familiarity with
 cloud platforms (AWS, Azure, GCP)
 .
- Knowledge of
 performance tuning, load testing, and monitoring tools
 .
- Understanding of
 security frameworks and compliance standards
 .
Why Join ThoughtData?
- Be part of a
 fast-growing global product company
 redefining IT observability.
- Work with
 cutting-edge technologies
 and
 AI-driven platforms
 .
- Collaborate with
 global teams
 across the USA, India, and Europe.
- Competitive compensation with performance-based rewards and growth opportunities.
If you're ready to take on this challenge and contribute to building the
world's first Unified IT Observability Platform
, we'd love to hear from you.
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