Digital Officer
2 weeks ago
Job Description
Positions: Digital Officer & Virtual Relationship Manager (Inside Sales)
Location: Bangalore
Work Timings: 9:30 AM 6:30 PM
Weekly Off: Sunday (Fixed)
Salary: 2.0 LPA – 2.2 LPA (CTC) – depends on experience
Incentives: Up to 80,000/month (Performance Based)
Qualification: Any Graduation (Mandatory)
Languages: English with any South Indian language (except Telugu) or Hindi
Contact:
1. Digital Officer (Inside Sales)
About the Role:
The Digital Officer will be responsible for promoting digital banking services, assisting customers in adopting online platforms, and achieving sales targets through inside sales activities. This is a 100% office-based role (no field work).
Key Responsibilities:
- Promote and explain digital banking services like Mobile Banking, Internet Banking, and UPI.
- Handle inbound and outbound calls to onboard customers onto digital platforms.
- Cross-sell and upsell digital banking products over phone and email.
- Achieve assigned daily, weekly, and monthly targets.
- Maintain accurate call logs, reports, and customer data.
- Ensure excellent customer experience through prompt and clear communication.
Requirements:
- Graduation in any discipline (mandatory).
- Good communication in English and any South Indian language (except Telugu) or Hindi.
- Basic computer and smartphone knowledge.
- Strong interest in banking and inside sales.
- Freshers and candidates with up to 2 years of experience preferred.
2. Virtual Relationship Manager (Inside Sales)
About the Role:
The Virtual Relationship Manager (VRM) is responsible for managing and growing customer relationships remotely through calls and digital channels. The role involves cross-selling, customer engagement, and ensuring customer satisfaction — all from within the office.
Key Responsibilities:
- Contact customers to promote banking products (Savings Accounts, Loans, Credit Cards, Insurance, etc.).
- Understand customer needs and offer the right financial solutions.
- Build and maintain long-term relationships with assigned customers.
- Achieve monthly sales, revenue, and service targets.
- Record all customer interactions and feedback accurately in CRM systems.
- Coordinate with internal teams for timely query resolution.
Requirements:
- Graduation in any stream (mandatory).
- Good communication in English with any South Indian language (except Telugu) or Hindi.
- Confident, target-driven, and customer-focused.
- Prior experience in banking or tele-sales preferred but not mandatory.
- Strong interpersonal and convincing skills.
Highlights:
100% Office Job (Inside Sales – No Field Work)
Fixed Sunday Off
Attractive Incentives up to 80,000/month
Training & Growth Opportunities in the Banking Sector
Supportive Work Environment and Performance Rewards
For More Details / To Apply:
Contact:
Location: Bangalore
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