Google Workspace Administration
2 weeks ago
- Strong proficiency in C#, .NET Core, and RESTful API development.
- Experience with asynchronous programming, concurrency control, and event-driven architecture (Pub/Sub, Kafka, etc.).
- Google Workspace Administration
- Slack Administration
- Zoom Administration
- Box Administration
- LDAP Administration
- Employee onboard / manual offboard request
- Slack apps
- Google Marketplace
- Slack channel share request - All mandatory
- Work independently on SSO integrations in OKTA
- Review existing runbooks and identify gaps to improve them
- Work independently to triage, process, resolve operational requests & take escalations from Ops team.
- Escalate to Ops team and Identity Engineering team for advanced support and commitments to request SLAs.
- Possess technical knowledge, training, and experience, consistent with high professional and industry standards and will perform the Services in a professional and workmanlike manner.
- Hands on experience with SaaS administration at scale. Able to work independently at triage and resolution of incoming requests of the team.
- Operate 24x5, US time zones friendly (US)
- Self-motivated and quality-driven, work professionally and collaboratively to resolve customer requests with attention to detail.
- Good customer service spirit, confident working on operational tasks, and interacting with non- technical users and 3rd party vendors across a wide variety of applications.
Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote
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