Senior Network Monitoring Specialist

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

IS CEX Infrastructur& Network Monitoring

Your role and responsibilities (Mandatory)

In this role, you will have the opportunity to support the organization's vision and strategic direction. Each day, you will define, manage, and monitor processes to meet requirements for Information Systems (IS) services by planning, measuring, and improving all aspects of IS services. You will also showcase your expertise by being a key resource, a definitive source of knowledge processes, to contribute to enhancing organizational effectiveness.

The work model for the role is: onsite/hybrid/remote

In this position you will be reporting to IS Department Manager for Measurement and Reporting under IS Strategy, Governance and Excellence, Performance Management Team.

You will be mainly accountable for:

• Apply and execute the management practices Service Level Management and Measurement and Reporting within Core IS to enable planning, control, review and audit of service provision, to meet agreed KPI targets
• Support operating and maintaining the Performance Management Platform (Power BI).
• Translate reporting needs intro production reports and dashboards
• Apply a variety of visualization techniques and designs the content and appearance of data visuals to communicate KPI measurements results.
• Review and analyze the efficiency of existing report procedures and systems with main focus on optimization, standardization and automation.
• Create process and service reports to ensure process and service performance is transparent to the respective stakeholders.
• Extract and process data from various data sources, using data modeling work to develop reporting capabilities.

You will join a talented, high performing team, where you will be able to thrive.

Qualifications for the role (Mandatory)

• Minimum 3 years of experience in data gathering, reporting, validation and analysis
• Very good knowledge of business intelligence tools especially in Power BI
• Familiar with database concepts and technologies including data warehousing, SQL, ETL and other
• Analytical thinking and attention to details and quality
• ITIL knowledge is a plus
• Strong English language skills both written and spoken
• Knowledge of Big Data (Snowflake) would be beneficial

More about us (Mandatory)

It is our mission in Information Systems (IS) to harness the power of information technology to deliver valuable, reliable and competitive IS services for ABB. If you have a strong technical and analytical mind and the drive to help us stay ahead of the competition, you are the one we are looking for.

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For current open positions you can visit our career website and apply.

Please refer to detailed recruitment fraud caution notice using the link