
System Administrator – Hardware
1 week ago
Job Responsibilities
- Install, configure, and maintain desktop systems, laptops, printers, and other IT hardware.
- Perform routine network monitoring and troubleshooting to ensure smooth operations.
- Manage user accounts, permissions, and access controls across systems.
- Provide first-level support for hardware, network, and connectivity issues.
- Assist in setting up and maintaining LAN, WAN, Wi-Fi, and VPN connections.
- Maintain inventory of IT assets and ensure timely upgrades/replacements.
- Ensure timely installation of security patches and antivirus updates.
- Configure and manage G-Suite/Gmail accounts for new and existing users.
- Configure and support Time Champ application for employee usage and access.
- Support IT infrastructure during internal or client project requirements.
- Document processes, issues, and resolutions for future reference.
- Escalate critical issues to senior IT staff or vendors when necessary.
Technical Skills Required
- Strong knowledge of Windows and Linux operating systems.
- Understanding of LAN/WAN technologies, TCP/IP, DNS, DHCP, and VPN.
- Hands-on experience in installing, configuring, and troubleshooting hardware (desktops, laptops, routers, switches, printers).
- Familiarity with Active Directory, Group Policy, and user management.
- Proficiency in G-Suite/Gmail administration and configuration.
- Experience with Time Champ configuration and troubleshooting for users.
- Basic understanding of firewall management and network security.
- Knowledge of backup and restore procedures.
- Exposure to cloud environments (AWS/Google Workspace) will be an added advantage.
- Ability to diagnose and resolve hardware, software, and networking issues effectively.
Non-Technical Skills Required
- Strong problem-solving and analytical thinking abilities.
- Good verbal and written communication skills.
- Ability to work under pressure and manage multiple priorities.
- Proactive approach with a strong sense of ownership.
- Good time management and organizational skills.
- Team player with the ability to collaborate across departments.
- Willingness to learn and adapt to new technologies.
- Customer-focused mindset with patience and empathy in handling end-user issues.
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