System Administrator – Hardware

2 days ago

Ahmedabad, Gujarat, India ZealousWeb Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Responsibilities

  • Install, configure, and maintain desktop systems, laptops, printers, and other IT hardware.
  • Perform routine network monitoring and troubleshooting to ensure smooth operations.
  • Manage user accounts, permissions, and access controls across systems.
  • Provide first-level support for hardware, network, and connectivity issues.
  • Assist in setting up and maintaining LAN, WAN, Wi-Fi, and VPN connections.
  • Maintain inventory of IT assets and ensure timely upgrades/replacements.
  • Ensure timely installation of security patches and antivirus updates.
  • Configure and manage G-Suite/Gmail accounts for new and existing users.
  • Configure and support Time Champ application for employee usage and access.
  • Support IT infrastructure during internal or client project requirements.
  • Document processes, issues, and resolutions for future reference.
  • Escalate critical issues to senior IT staff or vendors when necessary.

Technical Skills Required

  • Strong knowledge of Windows and Linux operating systems.
  • Understanding of LAN/WAN technologies, TCP/IP, DNS, DHCP, and VPN.
  • Hands-on experience in installing, configuring, and troubleshooting hardware (desktops, laptops, routers, switches, printers).
  • Familiarity with Active Directory, Group Policy, and user management.
  • Proficiency in G-Suite/Gmail administration and configuration.
  • Experience with Time Champ configuration and troubleshooting for users.
  • Basic understanding of firewall management and network security.
  • Knowledge of backup and restore procedures.
  • Exposure to cloud environments (AWS/Google Workspace) will be an added advantage.
  • Ability to diagnose and resolve hardware, software, and networking issues effectively.

Non-Technical Skills Required

  • Strong problem-solving and analytical thinking abilities.
  • Good verbal and written communication skills.
  • Ability to work under pressure and manage multiple priorities.
  • Proactive approach with a strong sense of ownership.
  • Good time management and organizational skills.
  • Team player with the ability to collaborate across departments.
  • Willingness to learn and adapt to new technologies.
  • Customer-focused mindset with patience and empathy in handling end-user issues.

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