Software Development Engineer in Support

6 days ago

Hyderabad, Telangana, India Apple Full time ₹ 15,00,000 - ₹ 25,00,000 per year
Imagine what you could do here. At Apple, we believe new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

The people here at Apple don't just create products — they create the kind of wonder that's revolutionised entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Business Process Re-engineering team powers engineering and innovation behind our Supply Chain and Operations worldwide. We develop solutions to complex business problems at Apple scale while collaborating with cross-functional teams in a fast paced environment.

BPR Business Operations is a global team that ensures timely, quality support to application users for powering business continuity and liberating the development team's bandwidth to allocate to new capabilities.

The Centralized Global support model delivers deep technical application support to suit applications scaling across multiple Apple Businesses, variety of customer base across multiple regions. The support delivery is executed by the vendor teams covering multiple locations & timezones.

We are looking for a Software Development Engineer in Support who as a technical lead would anchor and set the technical roadmap for us.

Description
We are reimagining Global support and seeking Application Support Engineering - Automation lead who is hands-on technical and is responsible to modernize Support planning and execution with intelligent tooling.

This role is perfect for an individual contributor who thrives at the intersection of support process and platform engineering.

Minimum Qualifications
8 to 12yrs experience in IT Software Industry with a minimum of 6 yrs hands-on experience in software application development using programming skills (Java, Python)
Knowledge of Rest services, XML, JSON and databases (SQL/NoSQL), APIs
Understanding of CI/CD pipelines and release management
Knowledge of cloud platforms (AWS, Azure, or GCP) and containerization (Docker, Kubernetes)
Bachelor's or Masters degree in Engineering specialising in Computer Science or IT

Preferred Qualifications
Strong understanding of product support processes for L1, L2, And L3 Tiers
Familiarity with monitoring/logging tools (Grafana, Splunk, Prometheus, ELK)
Exposure to ITIL processes (Incident, Problem, Change)
Ability to combine technology with a support mindset to lead automation and shift-left processes
Lead innovation with cutting-edge AI and LLM-powered tools
Understanding in Supply Chain domain (or) Support delivery process and tool

  • Software Development Engineer in Support

    4 days ago

    Hyderabad, Telangana, India Apple Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Imagine what you could do here. At Apple, we believe new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just create products - they create the kind of wonder that's revolutionised entire...

  • Embedded Software Engineer

    1 week ago

    Hyderabad, Telangana, India PMR Software Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time, on-site role for an Embedded Software Engineer located in Hyderabad. The Embedded Software Engineer will be responsible for developing and implementing embedded software for various projects. Daily tasks include programming, debugging, troubleshooting, and improving software performance. The engineer will collaborate with...

  • Software Developer Staff Engineer

    2 weeks ago

    Hyderabad, Telangana, India Quest Software Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    OverviewDo you want to work in a fun and supportive environment?At erwin by Quest we know that companies with a strong positive culture perform so much better. That is why every day we strive to create a collaborative and inclusive working environment where our people can feel empowered to succeed.erwin by Quest is an award-winning Data Modelling software...

  • Software Developer Staff Engineer

    2 weeks ago

    Hyderabad, Telangana, India Quest Software Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    OverviewDo you want to work in a fun and supportive environment?At erwin by Quest we know that companies with a strong positive culture perform so much better. That is why every day we strive to create a collaborative and inclusive working environment where our people can feel empowered to succeed.erwin by Quest is an award-winning Data Modelling software...

  • Software Developer Senior Engineer

    2 weeks ago

    Hyderabad, Telangana, India Quest Software Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    OverviewDoyouwant to work in a fun and supportive environment?Aterwin by Questwe know that companies with a strong positive culture perform so much better. That is why every day we strive to create a collaborative and inclusive working environment where our people can feel empowered to succeed.erwin by Questis an award-winning Data Modelling software...

  • Software Developer

    2 weeks ago

    Hyderabad, Telangana, India Oracle Financial Services Software Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Software Developer 3 Join Oracle's Fusion Security Team as an IC3 Software Engineer to design and deliver innovative security solutions for our industry-leading Fusion Cloud Applications. In this senior technical role, you will develop advanced security features and products, using modern programming languages like Java or Python, that will protect...

  • Software Developer

    2 weeks ago

    Hyderabad, Telangana, India Oracle Financial Services Software Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Software Developer 4 Join Oracle's Fusion Security Team as an IC4 Software Engineer to design and deliver innovative security solutions for our industry-leading Fusion Cloud Applications. In this senior technical role, you will develop advanced security features and products, using modern programming languages like Java or Python, that will protect Oracle...

  • Senior Software Engineer

    2 weeks ago

    Hyderabad, Telangana, India Coupa Software Inc Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Sr. Software Engineer Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe,...

  • Senior Software Engineer

    2 weeks ago

    Hyderabad, Telangana, India Coupa Software Inc Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Sr. Software EngineerCoupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe,...

  • Embedded Software Development Engineer

    2 weeks ago

    Hyderabad, Telangana, India Innominds Software Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Minimum QualificationsBachelor's / masters degree in engineering, Information Systems, Computer Science, Electronics or related field. Minimum 4 years of experience in Embedded software development and programming in C / C++ / Assembly. Strong understanding of Embedded hardware, Computer Architecture and Operating System concepts. Good understanding of OS...