Customer Relationship Executive
5 days ago
We are looking Customer relationship Executive Female candidate required for G S Road Guwahati, Assam candidates having Minimum 2 to 3 years' experience as a Customer relationship Executive.
Job Description
Respond to customer inquiries via phone, email, chat, or in-person
Listen actively to understand customer needs, issues, or concerns.
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Payment follow-up through calling
Updating payment detail in CRM Software
Serving as the primary point of contact for customer inquiries and concerns.
Communicating effectively with customers and internal teams.
Providing information and assistance related to products and services.
Qualification
Graduate / bachelor degree in communication or marketing
Good Computer knowledge & CRM software
Strong communication and organizational skills
Language known: Assamese, Hindi, English,
Interested candidate can email cv to our email id or what Sapp number
Job Type: Full-time
Pay: ₹12, ₹20,000.00 per month
Work Location: In person
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