Customer Care Executive

2 weeks ago

Madhapur Hyderabad Telangana, India LOT Mobiles Pvt Ltd Full time ₹ 1,10,000 - ₹ 2,20,000 per year

Tele callers are responsible for making outbound calls to potential customers or clients to promote and sell a product or service or collect information. Their roles and responsibilities typically include:

  • Making calls: Tele callers make outbound calls to potential customers, clients, or partners.
  • Introducing the product/service: They provide information about the product or service that the company is offering and explain its benefits.
  • Answering questions: Tele callers must be knowledgeable about the product or service and be able to answer any questions that potential customers may have.
  • Persuading customers: They must be persuasive and convincing in order to sell the product or service.
  • Meeting targets: Tele callers are often given targets to meet, such as the number of calls made, appointments booked, or sales closed.
  • Maintaining records: They keep detailed records of calls, sales, and customer feedback.
  • Following up: Tele callers follow up with customers who have expressed interest in the product or service, and continue to build relationships with existing customers.
  • Customer service: They handle customer complaints and queries, and try to resolve any issues in a timely and professional manner.
  • Reporting: Tele callers report their progress to their supervisors and provide feedback on the effectiveness of the calling campaigns.

Overall, the role of a tele caller is to generate new business leads, increase sales and revenue, and maintain strong relationships with customers.

Job Type: Full-time

Pay: ₹9, ₹18,122.86 per month

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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