Business Operations Manager

2 days ago

Mohali, Punjab, India Lytegen Full time ₹ 20,00,000 - ₹ 25,00,000 per year
About the Role

We are seeking a high-performance Business Operations Manager to help scale our India operations and streamline workflows for our US residential solar company. The right candidate will bring a B2C or D2C background (ideally in residential solar, renewables, or another fast-growth consumer business) and be obsessed with speed, execution, and efficiency.

This role is about building structure fast — tightening processes, mapping systems, and creating SOPs that let us move quicker than the competition. You'll work directly with the CEO to design and enforce workflows, align cross-department handoffs, and help turn strategy into execution across both India and US teams.

Key Responsibilities

  • Scale & Speed

  • Build out and optimize the India office to support rapid growth of US operations.

  • Identify slow points and implement faster, cleaner workflows.

  • Drive a culture of urgency and accountability across teams.

  • Process & Workflow Design

  • Map out processes for sales, operations, finance, installs, and customer lifecycle.

  • Develop SOPs that make complex processes simple, repeatable, and fast.

  • Ensure execution speed without sacrificing quality or compliance.

  • Visualization & Systems

  • Create org maps, pipeline flows, and system diagrams that teams can follow at a glance.

  • Use tools (Lucidchart, Notion, , etc.) to bring clarity and alignment.

  • Cross-Department Execution

  • Align India + US operations to ensure seamless handoffs (sales → ops → finance → installs).

  • Hold department heads accountable for KPIs and timelines.

  • Support leadership in turning strategic ideas into day-to-day execution.

  • Team & Vendor Management

  • Oversee a small team of specialists and coordinate with US leaders.

  • Manage outsourced partners, freelancers, and vendors to deliver on time.

Who We're Looking For
  • A builder + operator who thrives in fast-moving environments.

  • Someone with a consumer-first mindset who understands how speed drives results in B2C.

  • A visual and structured thinker who can simplify complexity.

  • Preferred: MBA or Postgraduate degree in Business Administration, Operations Management, or Strategy.
  • Alternate Fit: Bachelor's in Engineering, Business, or related fields with significant operations/scale-up experience.
Requirements
Required Skills & Background
  • B2C or D2C operations experience — ideally in residential solar, renewables, or another fast-paced consumer business.
  • Proven ability to build SOPs, workflows, and systems that accelerate business performance.
  • Strong background in process optimization, scaling, and operational excellence.
  • Highly visual communicator able to design org maps, flows, and system frameworks.

  • Comfortable leading across US + India time zones with clear, proactive communication.

  • Track record of speed-focused execution in a scaling environment.

Benefits
  • Competitive Salary (INR) aligned with market standards and experience.
  • Performance-based appraisals for achieving growth and operational targets.
  • Career growth & leadership exposure – direct collaboration with the CEO and US leadership team.
  • Cross-border experience – work closely with US operations and gain international exposure.
  • Learning & development support – opportunity to work on SOP design, scaling strategies, and process optimization in a high-growth environment.
  • Collaborative work culture – fast-paced, startup-like environment where your ideas are heard and implemented.
  • Long-term opportunity to grow with a company at the forefront of renewable energy.

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