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Telesales/Telecalling Role

2 weeks ago

Chennai, Tamil Nadu, India Sigaram Group Full time US$ 30,000 - US$ 60,000 per year

Job Description: Tele caller

Job Summary :

  • We are hiring a dedicated and hardworking individual as a Tele caller

  • Your main goal is to boost our sales by reaching out to existing customers as well as potential customers. As a Tele caller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.

  • As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.

  • If you are ready to take up these duties and responsibilities of Tele caller, then apply right away.

Responsibilities :

  • Answering phones and explaining the projects and services offered by the company.

  • Contacting existing customers as well as prospective customers using scripts.

  • Obtaining customer information and other relevant data.

  • Asking questions to the customer and understanding their specifications.

  • Resolving queries and issues related to the products and services.

  • Making recordings of all the sales phone calls and sales deals.

  • Taking and processing product orders in a professional manner.

  • Build and maintain positive relationships with future prospects

  • Maintaining the database of the customers on a regular basis.

  • Suggesting solutions based on customer's needs and requirements.

Requirements :

  • Degree or Diploma equivalent.

  • Work experience as a Tele caller, Tele Marketer, or a similar role in the Sales Department.

  • Knowledge of the real estate industry is a plus.

  • Great interpersonal skills.

  • Exceptional oral and written communication skills.

  • Strong organizational skills.

  • Ability to work in a team or individually as and when required.

  • Ability to manage and handle multiple tasks.

  • Outstanding problem-solving skills.