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Academic Advisor

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Noida, Uttar Pradesh, India NetAmbit Full time ₹ 4,50,000 per year

Web: www.netambit.comemail ************ whatsapp: ***Title: Tele-Academic Counselor Location: Noida Reports to: Team LeaderWorking: 6 days a week

Position -30Working: 6 days a week

Need immediate joiners ####Salary -Upto 4.5 lpa and as per you last salary drawn plus incentive .Experience - 1. Proven track record of minimum 1-3 yrs in Edtech working professional domain.2. Excellent communication skills.3. Graduation is mandatory.4. Exceptional interpersonal skills

Preferred Industry - EdTech Inside or B2C sales

Interview mode

  • F2FJob Summary:
  • Communicating with learners.
  • Making outbound calls to potential customers.
  • Understanding learners needs.
  • Explaining product features and benefits.
  • Closing sales and achieving quotas.
  • Developing new leads.
  • Generating appointments for video counselling/face-to-face appointments.

Key Responsibilities:Lead Engagement: Handle inbound/outbound calls, follow up on leads, and build a strong lead pipeline. Needs Analysis: Assess students' aspirations and suggest appropriate programs. Sales Conversion: Explain program benefits, address objections, and secure enrollments.

Follow-ups & Customer Experience: Maintain regular follow-ups and ensure a high-quality customer experience. Data Management: Log call outcomes in CRM and generate reports. Collaboration: Work with marketing and academic teams to enhance strategies.

Skills and Qualifications:Education: Bachelor's degree (any discipline). Experience: 1-3 years of experience in Tele-sales, counseling, outbound sales, inside sales, or from relevant educational background (fresher's with strong abilities & vision are welcome). Key Skills: Strong communication, sales acumen, empathy, and proficiency in MS Office/CRM tools.

Languages: English and regional language fluency. KPIs: Daily call volume, lead-to-enrollment conversion rates, revenue from enrollments, and customer satisfaction scores. Benefits: Competitive salary, incentives, and career growth opportunities in a dynamic environment.