Urgent Hiring

5 days ago


Mumbai City District, India Tech Mahindra Full time ₹ 3,00,000 - ₹ 3,59,000 per year

Designation: Associate Customer Support

Process Cibil (Non- Voice)

Location: Tech Mahindra BPS, Oberoi Garden Estate, Off. Saki Vihar Road, Chandivali, Andheri (East), Mumbai 400072

Shift Timing:Girls: 8AM - 8PM Boys: 8 AM 11PM

Qualification:Graduate / Postgraduate

Experience: Minimum 1 year of relevant experience in the BFSI industry or minimum 2 years of relevant experience in BPO Industry

Skills Required:

  • Strong verbal and written communication skills in English and Hindi
  • Good typing speed with accuracy
  • Strong interpersonal and customer handling skills
  • Ability to manage queries and resolve issues effectively

Roles & Responsibilities:

  • Resolve banking-related issues and queries over email
  • Manage customer emails with a focus on exceptional service and timely query resolution
  • Actively respond to customer needs, concerns, and feedback appropriately
  • Accurately document customer interactions and update records in the system

Salary:

12 months: 3,00,000 (23,000 in-hand)

25 months: 3,29,000 (25,000 in-hand)

36 months: 3,59,000 (27,000 in-hand)

Drop resume on HR Priyanka Palave-)


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