Urgent Hiring
4 days ago
Designation: Associate Customer Support
Process Cibil (Non- Voice)
Location: Tech Mahindra BPS, Oberoi Garden Estate, Off. Saki Vihar Road, Chandivali, Andheri (East), Mumbai 400072
Shift Timing:Girls: 8AM - 8PM Boys: 8 AM 11PM
Qualification:Graduate / Postgraduate
Experience: Minimum 1 year of relevant experience in the BFSI industry or minimum 2 years of relevant experience in BPO Industry
Skills Required:
- Strong verbal and written communication skills in English and Hindi
- Good typing speed with accuracy
- Strong interpersonal and customer handling skills
- Ability to manage queries and resolve issues effectively
Roles & Responsibilities:
- Resolve banking-related issues and queries over email
- Manage customer emails with a focus on exceptional service and timely query resolution
- Actively respond to customer needs, concerns, and feedback appropriately
- Accurately document customer interactions and update records in the system
Salary:
12 months: 3,00,000 (23,000 in-hand)
25 months: 3,29,000 (25,000 in-hand)
36 months: 3,59,000 (27,000 in-hand)
Drop resume on HR Priyanka Palave-)
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