Staff Instructor

**Job Description Summary****

The instructor's primary role is to deliver high-quality, engaging, and effective training on GEV AEMS Software products to a diverse group of learners, ensuring they acquire the knowledge and skills necessary to utilize the software efficiently. The instructor is responsible for creating an interactive and supportive learning environment, incorporating various teaching methods such as lectures, demonstrations, and hands-on exercises. They also maintain up-to-date course materials and collaborate with the Content/Curriculum Development team to ensure accurate and timely content delivery. Additionally, the instructor assesses participant progress, provides constructive feedback, and continuously updates their own knowledge to stay current with the latest software features and best practices. Through ongoing collaboration with stakeholders and SMEs, the instructor ensures that the training aligns with organizational goals and user needs.The instructor's primary role is to deliver high-quality, engaging, and effective training on GEV AEMS Software products to a diverse group of learners, ensuring they acquire the knowledge and skills necessary to utilize the software efficiently. The instructor is responsible for creating an interactive and supportive learning environment, incorporating various teaching methods such as lectures, demonstrations, and hands-on exercises. They also maintain up-to-date course materials and collaborate with the Content/Curriculum Development team to ensure accurate and timely content delivery. Additionally, the instructor assesses participant progress, provides constructive feedback, and continuously updates their own knowledge to stay current with the latest software features and best practices. Through ongoing collaboration with stakeholders and SMEs, the instructor ensures that the training aligns with organizational goals and user needs.

Job Description

Roles and Responsibilities

• Training Delivery:
• Lead training sessions, both remote and in-person, to ensure participants understand the Grid Software products features, capabilities, and how to use it effectively.
• Use a variety of teaching methods, such as lectures, demonstrations, and hands-on exercises to accommodate different learning styles.
• Engagement and Motivation:
• Foster an interactive and engaging learning environment to keep participants motivated and interested.
• Encourage participants through Q&A sessions, group activities, and interactive demonstrations.
• Assessment and Evaluation:
• Maintain assessments to measure learners understanding and skills.
• Provide constructive feedback and offer additional resources for learners who need help.
• Instructor will encourage participant feedback to assess participant knowledge, instructor effectiveness, and to determine the effectiveness of the training.
• Documentation and Reporting:
• Keep records of participant progress and attendance.
• Curriculum and Course Material Development:
• Maintain up-to-date training materials, including presentations, user manuals, and hands-on labs, tailored to the specific Grid Software product and the leaners needs.
• Update training content regularly to reflect new software releases, features, and best practices.
• Provide input to the Content/Curriculum Development team to ensure the development of accurate and timely courseware.
• Product Knowledge Maintenance:
• Stay up to date with the latest developments, features, and functionalities of the assigned Grid Software products.
• Continuously improve the instructors own knowledge and skills to ensure they deliver the most current and accurate information to learners.
• Collaboration with Stakeholders
• Work closely with internal and external stakeholders/SMEs to ensure training content aligns with the softwares roadmap and meets user needs.

Required Qualifications

• Power Systems Engineer (Graduate/Post-Graduate level)
• Background in programming.
• Extensive experience with AEMS Platform (3-5 years), with a deep understanding of energy management principles, system integration, and data analytics and visualization.
• In-depth knowledge of GridOS technology and product experience with K8, Kafka, Linux, etc.
• Strong understanding of the GridOS platform, including Foundation, DDLR, Data Fabric (preferred)
• Proven experience with instructional methodologies and teaching techniques.
• Strong presentation and facilitation skills, with the ability to engage and motivate learners.
• Proficiency in Microsoft Office Suite and other relevant software tools.
• Experience in diverse learning environments, including in-person and remote formats.
• Willingness to work across multiple time zones, including shifts for India, Europe, or North America.

Desired Characteristics

• Exceptional communicator with strong customer service skills and a proactive, responsive approach.
• Excellent verbal and written communication abilities to effectively convey information and engage with others.
• Experience in software development or implementation, with a solid understanding of technical processes.
• Previous experience in teaching or training, with a focus on delivering clear and effective instruction.
• Attention to detail, adaptability, and strong problem-solving skills are critical for success in this role.
• Collaborative team player, able to work effectively with cross-functional teams and stakeholders.