Professional Learning Coordinator
1 week ago
Overview:
170+ Years Strong. Industry Leader. Global Impact.
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.
Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.
The Professional Learning Coordinator, assigned to one of Pinkerton's largest global clients, will primarily focus on creating and delivering training to support the success of operational and client-directed learning needs, particularly regarding onboarding training sessions for new-hire operations employees. The Coordinator develops training content utilizing an dynamic approach and materials embedded with a range of adult learning principles, created training resources, as well as distributes and implements training initiatives for staff on shift, on site, and remotely. Additionally this role assists Operations by monitoring security systems, incident management, and report writing as needed.
Responsibilities:
- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Onboard, orient, and train new hires in an instructor-led environment
- Conduct needs-assessments by working with subject matter experts and other key stakeholders to identify knowledge gaps, objectives, and training needs.
- Collaborate with colleagues to build and edit training content aligned with best practices and quality standards, such as case studies, presentations, eLearning modules, and handouts.
- Review and maintain training materials and records accurately, audit for updates, and complete revisions regularly.
- Perform instructor-led style training for new hires.
- Assist the team as an instructor or by operating monitoring security systems, incident management, and/or report writing, as required
- All other duties, as assigned.
Qualifications:
Bachelors in adult education, organizational behavior, psychology, project management or a related field . Minimum one to three years of experience in corporate or adult training or similar training role .
Competencies:
- Confident, especially with public speaking.
- Able to multitask and balance workload and competing priorities.
- Ability to work with minimal direction.
- Takes initiative and is proactive in utilizing available time to make thoughtful contributions to support team projects and tasks.
- Creative and detail oriented.
- Flexible and Adaptable within within a fast-paced changing environment.
- Able to work collaboratively and independently
- Critical thinker with the ability to synthesize multiple ideas or concepts.
- Emotional intelligence and intuitive to unexpressed needs of others.
- Effective written and verbal communication skills .
- Computer skills; Microsoft Office.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
- Regular computer usage.
- Occasional reaching and lifting of small objects and operating office equipment.
- Frequent sitting, standing, and/or walking.
- Ability to work all shifts.
- Travel, as required.
Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.
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