Tele sales Manager

6 days ago

Gurgaon, Haryana, India Job express Full time ₹ 1,04,000 - ₹ 1,30,878 per year

As the Telesales Manager, you will oversee the day-to-day operations and long-term strategy of our telesales team. You will drive revenue growth, implement sales best practices, ensure operational efficiency, and lead a high-performing team. This role is both strategic and hands-on, requiring experience in sales planning, coaching, and cross-functional collaboration.

Key Responsibilities
Sales Strategy & Performance ManagementDesign and implement effective telesales strategies to achieve business goals.Drive team performance through outbound calling, lead nurturing, and conversion optimization.Own telesales revenue targets and lead your team to meet and exceed them consistently.Analyze KPIs such as conversion rate, lead utilization, AHT, and revenue per agent.Continuously optimize sales scripts, call flows, and CRM workflows to improve performance.

Team Leadership & DevelopmentLead, manage, and grow a team of telesales supervisors and executives.Conduct performance reviews, provide coaching, and manage development plans.Foster a positive, target-oriented, and accountable team culture.Oversee recruitment, onboarding, and training of new telesales staff in coordination with HR.

Operational ExcellenceEnsure adherence to SLA metrics such as call handling time, lead turnaround, and customer follow-ups.Enforce compliance with telesales scripts, data privacy, and quality standards.Monitor team attendance, productivity, and discipline, and take corrective actions as needed.

Reporting & InsightsGenerate and present sales reports (daily/weekly/monthly) to senior leadership.Identify performance gaps, root causes, and actionable improvement plans.Monitor lead performance from marketing campaigns (CTR, conversion, ROI).

Cross-Functional CollaborationCollaborate with Marketing to optimize lead flow and campaign targeting.Coordinate with Customer Service, Logistics, and Buying teams to ensure seamless customer experience.Support the Customer Success team in upselling, renewals, and retention strategies.

Key KPIs & Success Metrics
Sales Conversion Rate (Target: 10–15%)Lead Follow-up Completion (100% Utilization)Revenue per Agent & TeamAgent Quota Achievement (Target: 90%)Average Handling Time (Balanced with quality)Retention Rate of High PerformersAttendance & Schedule Adherence

Qualifications & Skills
Bachelor's degree in Business, Marketing, or a related field (MBA preferred).5+ years of telesales/call centre experience, with 2–3 years in a managerial role.Proven track record of managing large telesales teams and achieving sales targets.Proficient with CRM systems, sales analytics, and telesales performance tools.Strong leadership, coaching, and team-building abilities.Excellent analytical, problem-solving, and communication skills.Ability to thrive under pressure and lead by example.Fluent in English (other regional languages are a plus).

Skills: sales,leadership,team leader,inside sales

  • Tele Sales Executive

    2 weeks ago

    Gurgaon, Haryana, India Lego Consultancy Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    We are looking for Tele Sales executive for an IVF centerSalary NegotiableGurgaonMust Have TELE SALES Experience of One yearGood communication In English Perks and benefitsBest of the industry

  • Tele-Sales Executive

    2 weeks ago

    Gurgaon, Haryana, India Noa Full time ₹ 15,000 - ₹ 2,00,000 per year

    About Noa:Noa is a personalized, prognosis-first weight management company in thenutritional supplement space. We combine modern science with ancient wisdom to offer high-impact, research-backed supplements tailored to individual needs.Role Overview:We're looking forenergetic Tele Sales Executivesto drive new customer acquisition and revenue growth. This is...

  • Tele Sales Executive

    2 weeks ago

    Gurgaon, Haryana, India The RR Group Full time US$ 40,000 - US$ 80,000 per year

    Company OverviewTheRR Group, established in 2013 as a packaging company, has grown into a dynamic conglomerate with a strong presence across multiple industries. We are committed to delivering innovative and high-quality solutions that empower businesses worldwide. Our diverse portfolio spans procurement services, food & hospitality, consulting, and export...

  • Tele sales associate

    3 days ago

    Gurgaon, Haryana, India ZIRAYA Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    We Are Hiring |Health Insurance Tele Sales Associates– GurgaonZiraya Business Solutions Pvt. Ltd.We are looking for dynamic and energetic professionals for the role of Associate / Sr. Associate – Health Insurance Tele Sales at our Gurgaon office. Languages: English, HindiPosition Details-Role: Insurance Advisor – Tele Sales-Location: Udyog Vihar,...

  • Only 24h Left Tele Sales

    2 weeks ago

    Gurgaon, Haryana, India Realty Smartz Pvt Ltd Full time

    Job DescriptionCompany DescriptionRealty Smartz is the fastest-growing online real estate platform, offering innovative solutions to customers, channel partners, property seekers, and investors in the dynamic real estate industry. Our leadership and management team is well-versed in the changing landscape of real estate, helping buyers make informed...

  • Tele Sales Officer

    2 weeks ago

    Gurgaon, Haryana, India Hireit Consultants Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Build Your Career with India's Healthcare Giant - Tele sales OfficerThis is your chance to work with one of the most trusted names in healthcare, where your efforts directly impact lives and accelerate your career growth. India's leading healthcare giant is hiring Tele sales Officers (Insurance Officers) to join our fast-growing team .Role - Tele Sales...

  • Tele-caller

    16 hours ago

    Gurgaon, Haryana, India Abhiyan Capital Full time ₹ 36,00,000 - ₹ 42,00,000 per year

    Company's Name: Abhiyan Capital (India) Pvt LtdPosition: Tele-callerLocation: Gurugram (HO)Type: Full-timeCTC: Up to 3LPA to 3.5 LPA (Depends on the interview)Qualifications: Candidates should have 6month - 1 year of experience in Tele-sales or channel management.Knowledge of Tele sales is essential.Good communication skills in (English, Hindi)Basic computer...

  • Sales Manager

    2 weeks ago

    Gurgaon, Haryana, India Procjunction Technologies Llp Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    This is a commission basis, remote role for a Sales Manager located across India. Candidate will be responsible for Acquiring ,onboarding and maintain relationship with new vendors.Experience in SaaS Sales, Ad Sales ,Inside/Tele Sales is a PlusWork from homeFlexi working

  • Pre sales/ Tele caller

    2 weeks ago

    Gurgaon, Haryana, India WE Realty® Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWE Realty is dedicated to building long-term relationships that enable us to offer personalized, transparent, and well-informed advice on various property matters. With over 22 years of industry experience, our professional team focuses on ensuring customer satisfaction by tailoring property solutions to meet individual needs. We...

  • Tele Sales Executive

    2 weeks ago

    Gurgaon, Haryana, India Home Credit Full time

    Job DescriptionRole Responsibilities:- Make outbound calls to eligible leads, gather application details, and update internal systems.- Handle inbound calls and guide customers through application to contract signing.- Provide consistent follow-up and support to ensure conversion.- Share feedback and sales insights with team leads to improve performance.Job...