Assistant Manager

Assistant Manager - Partnership & Loyalty About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What's in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Provisioning & payments for overall sales (Retail & Banking). Role Accountability Prepare Overall Sales Cost projections & provisioning for Open Market; respond to all queries and discussion points with internal stakeholder Manage wing to wing Cobrand & Digital Partner Provisions & invoice processing; address query from cross functional stake holders like Sales, Sourcing , Finance & Tax, audit and compliance teams Publish monthly dashboard on partner payouts under various categories like their Spends shares, Rewards redemption, Card value proposition & Voucher cost Validation of all invoices received through RMs / mails and ensure all payouts are done as per agreements, manage Sales collateral costs impacting COA like NFTE Uniform, Seasonal costs etc. Drive payments processing for new Sales partners like Hyperverge for VKYC; NESL for E-sign etc. and perform payment reconciliations Prepare collaterals for Sales (Application Forms, Standees, Posters etc.) in liaison with the external agency and ensure timely delivery to front-end Sales Partner with Enterprise risk on vendor assessments for Sales vendors and with Tax team on all GST reconciliation for Sales partners/ vendors Ensure offer fulfillment through various communication channels for corporate (SMS, Emailer, website and social media Platform); draft content & get it approved by the brand , Legal & Compliance team . Liaison with Finance, Tax team, sourcing team, Audit Team, Compliance Teams for New Vendor/clients onboarding. Measures of Success TAT Adherence for all the metrics Timely and Effective communication of offers Zero high risk defect in All audit reports Delivery of collaterals to Sales within defined timelines Cost provision with 98% accuracy Stakeholder management & Positive VOC >= 80% Technical Skills / Experience / Certifications Understanding of business KPIs Understanding of accounting, Tax and cost management Dashboard & MIS creation skills Understanding of credit card business, its levers and its operation Competencies critical to the role Stakeholder Management Problem Solving Qualification Graduate from any discipline Preferred Industry FSI Experience LevelMid Level