 
						WAF Engineer
1 week ago
Job Description for WAF :
Role : WAF - L2
Experience : 3 to 6 years of experience working on Network Security
Location : Mumbai
Product Certification : F5 WAF/Cloudfare Certified ProfessionalMust have exp with - Akamai WAF, Cloudflare WAF, Kona Defender, Web Security, OWASP
Required Candidate profile :
- Overall 3-6 years experience in network security with at least 3 years in managing WAF solutions
    - Proficiency with management WAF
    - Experience in working with Windows, Linux, Unix environments
    - Hands-on experience in commissioning and Implementation of WAF solutions and integrating with various management and authentication authorization tools (email, AD, IAM, SIEM)
    - Experience in automating processes using scripting and configuring for integration with other tools.
    - Experience in managing policies and exceptions
    - Experience in server traffic management, analysis, and troubleshooting tools
    - Product knowledge of WAF solution.
    - Incident, problem, service request management, change management, configuration management &capacity management of WAF Setup
    - Proactively utilize network monitoring tools to isolate events before service degradation occurs
    - Supporting incident monitoring and incident analysis/response initiatives
    - Coordinate with users to ensure timely and satisfactory resolution for any trouble tickets, troubleshooting layers 1, 2, and 3 of the OSI Model.
    - Troubleshooting network, transport, session, presentation and applications layers
    - Conducting daily performance checks on devices, periodic audits and compliance
    - Performing immediate troubleshooting as the situation dictates for any network outages as reported by users, sensors, and/or operational personnel
    - Implement, and maintain network security policy, standards, and procedures.
    - Deploying and maintaining access and security policies for WAF solutions.
    - Maintaining service levels as well as oversight of the day-to-day configuration, administration and monitoring of the network security infrastructure in a 24/7.
    - Co-ordination with OEMs for TAC support, RMA, replacement & and reconfiguration of WAF.
    - Creating technical documentation, as-built network diagrams, inventory control documentation, and security documentation.
    - Co-ordinate helpdesk team, other IT support teams, and application support teams to jointly troubleshoot and fix the high priority/severity incidents.
    - Investigate, isolate, and resolve WAF incidents with RCA.
    - Knowledge of security best practices with respect to WAF, application security is preferred.
    - Implement WAF alerts, rules and policies as per requirement.
    - Create and update SOP/Run book and update knowledgebase in ITSM tools.
    - Work to automate and integrate the tools with REST API/SDK with security dashboard, and Infosec tools (AD, IDAM, PAM, SIEM, SOAR, etc.)
    - Closure of compliance and audit points as per the agreed timelines.
    - Patch updates, and upgradation as per the Bank's compliance and audit requirements
    - Should be able to Lead and mentor L1 & L2 engineers team.
    - Must be comfortable in networking, SQL and application layer security
    - Excellent verbal and written communication skills
    - Demonstrated success in managing, analyzing, and solving complex issues
    - Ownership of their technology.
    - Ensure Ticket closure in SLA and follow up for escalated tickets
    - SLA reporting for respective technology.
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