Steward, IPD Steward, F&B Associate

4 days ago

Mumbai Thane charniroad, India Sodexo Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Role Description:

Responsible for delivery of services with the satisfaction of customer and client

Key Responsibilities

  • To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc.)

  • Attend briefing before start of shift and debriefing at the end of shift

  • Check the menu and note special instructions from the supervisor at the beginning of the day

  • To do all mis end place' correctly before the service time to ensure agreed standards of service

  • Provide food and beverage services in a proper manner

  • Speak in a empathetic tone and communicate all information to his supervisor

  • Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the site

  • Maintain a clean and neat work environment

  • Take proper handover at beginning of shift and give correct handover before leaving (including service and clearance cards)

  • Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid down

  • Any other duty as instructed by his immediate Supervisor/Manager from time to time

Key Competencies:

  • Previous food handling experience in a corporate environment

  • Excellent grooming and personal presentation

  • Good communicator, friendly and receptive to client's needs

  • Customer service orientation

  • Punctuality and accurate time keeping

  • Ability to work unsupervised and show initiative

  • Ability to work as part of a team

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