Sales And Customer Support

1 week ago


Gurgaon, Haryana, India Globiva Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

Globiva is India's fastest growing Business Process Management (BPM) company, dedicated to delivering exceptional customer experiences for our clients. Founded in early 2018, we have expanded to over 5,000 employees serving more than 40 clients from four delivery centers in Gurgaon, Bangalore, and Kolkata. Our core principles—Employee First, Value Delivery, and Customer Focus—ensure our flexibility and agility to meet evolving client needs. Our comprehensive solutions cover customer interaction, content curation, and finance & accounting services.

Role Description

This is a full-time on-site role for Sales and Customer Support located in Gurgaon. The individual will handle daily customer interactions, provide exceptional customer service, and support sales activities. Responsibilities include managing customer queries, resolving issues, promoting products, and assisting in training and sales management tasks. This role requires strong communication skills and a customer-focused approach.

Qualifications

  • Strong Communication and Customer Service skills
  • Experience in Sales and Sales Management
  • Ability to conduct Training sessions and support the sales team
  • Excellent problem-solving and organizational skills
  • Ability to work collaboratively in a dynamic environment
  • Bachelor's degree in Business, Marketing, or related field is a plus
  • Prior experience in the BPM industry is advantageous


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