Banking Retail Team Member-BPS

1 week ago


Bengaluru Navi Mumbai Noida, India Hexaware Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are looking for a skilled Banking Retail Team Member to join our team at Hexaware Technologies Ltd. The ideal candidate will have a strong background in banking retail and excellent customer service skills.

Roles and Responsibility

  • Manage and resolve customer complaints professionally.
  • Provide exceptional customer service and ensure satisfaction.
  • Collaborate with the sales team to achieve business objectives.
  • Maintain accurate records of customer interactions and transactions.
  • Develop and implement process improvements to enhance efficiency.
  • Work effectively in a fast-paced environment and meet deadlines.

Job Requirements

  • Strong knowledge of banking products and services.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks.
  • Strong problem-solving and analytical skills.
  • Proficient in using technology and software applications.
  • Ability to adapt to changing situations and priorities.


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