Senior Software Engineer_Java, Distributed systems

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

What you get to do in this role:   

• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
• Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
• Contribute to the design and implementation of new products and features while also enhancing the existing product suite
• Be a mentor for colleagues and help promote knowledge-sharing

To be successful in this role you have:

• 5+ years of software development experience, with at least 2+ years working on distributed systems.
• Strong programming skills in Java, Scala, or Go (other JVM or systems languages also considered).
• Deep understanding of stream processing, event-driven architecture, and message brokers.
• Hands-on experience with Apache Kafka, Apache Flink, or similar technologies (e.g., Spark Streaming, Pulsar).
• Solid knowledge of systems design, data modeling, and microservices architecture.
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Proficiency in CI/CD pipelines and DevOps practices.
• Strong analytical and problem-solving skills.

  Preferred Qualifications:

• Experience with cloud platforms such as AWS, GCP, or Azure.
• Knowledge of schema management tools (e.g., Confluent Schema Registry, Avro, Protobuf).
• Familiarity with observability tools like Prometheus, Grafana, Jaeger, or ELK stack.
• Contributions to open-source projects related to Kafka, Flink, or other distributed systems.
• Understanding of exactly-once processing and fault-tolerant stream processing semantics.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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