Warehouse Supervisor

2 days ago

Hyderabad, Telangana, India Bijliride Full time ₹ 9,00,000 - ₹ 12,00,000 per year

As an Operations Supervisor, you will play a key role in supporting the daily activities of our operations team. This role offers hands-on experience in fleet management, customer service, and logistics coordination.

You will work closely with our technicians, customer support team, and management to ensure smooth operations and a positive customer experience.

Key Responsibilities:

Vehicle Assignment: Assist in allocating electric two-wheelers to customers and ensuring they are in optimal condition for use.

Daily Service Monitoring: Support the monitoring of daily service activities, including routine inspections and maintenance checks on vehicles.

Technician Coordination: Help manage technicians by allocating work based on service needs and ensuring timely completion.

Customer Onboarding and Offboarding: Assist in the onboarding process for new customers and ensure a smooth offboarding experience when rentals are returned.

Customer Issue Resolution: Provide excellent customer service by addressing rental inquiries and resolving any issues that arise, ensuring a positive experience.

Inventory Management: Support inventory tracking and management, ensuring vehicle availability and coordinating replenishments when necessary.

Battery Swapping Station Management: Assist in the management of battery swapping stations, ensuring they are stocked and operational.

Fleet Coordination: Collaborate with the operations team to ensure the timely delivery and pickup of vehicles at designated locations.

Compliance and Safety: Ensure compliance with safety regulations and company policies, maintaining cleanliness and organization at rental locations.

Cross-Department Collaboration: Work with customer support and technical teams to address customer concerns and technical issues promptly.

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