Showroom Manager

1 day ago

Cochin, Kerala, India dec72ea3-efc0-48e8-b9c2-2206b2082e8b Full time ₹ 3,00,000 - ₹ 4,00,000 per year

Role Summary

We are seeking a highly motivated and detail-oriented Showroom Manager to oversee the daily operations of our showroom. The ideal candidate will possess strong leadership qualities,sales expertise, and customer service skills to ensure a seamless client experience while driving business growth.

Key Responsibilities

  • Manage end-to-end showroom operations, including stock and product management, customer engagement, and overall sales performance.
  • Drive cross-selling and up-selling initiatives to maximize revenue opportunities.
  • Generate leads, manage customer inquiries, and train showroom staff to deliver exceptional service and enhance customer satisfaction.
  • Maintain showroom standards by ensuring cleanliness, organization, and visual merchandising in alignment with company guidelines.
  • Build and nurture strong, long-term customer relationships to encourage loyalty and repeat business.
  • Assess customer requirements and provide tailored product recommendations, including customization options where applicable.
  • Track and manage sales performance through CRM systems and Toillion project management tool.
  • Address and resolve escalated customer concerns promptly and effectively.
  • Monitor and manage inventory and materials to ensure smooth daily operations.
  • Develop and implement sales strategies aimed at achieving or exceeding monthly and annual targets.

Key Responsibilities

  • Graduate in Business, Marketing, Commerce, or a related field (preferred).
  • 2–5 years of experience in Sales, Marketing, or Retail/Showroom Management.
  • Strong leadership, team management, and interpersonal skills.
  • Excellent problem-solving abilities and customer handling skills.
  • Proficiency in CRM and sales management tools (preferred).

Compensation & Benefits

  • Salary: ₹25,000 + Incentives & Additional Benefits
  • Working Days: Monday to Saturday
  • Working Hours: 10:00 AM – 8:00 PM
  • Employment Type: Full-time, Onsite

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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