Project Specialist

The Third Party Management Program Execution provides operational support, process guidance, and quality assurance and quality control oversight to businesses across Citi, leveraging a central utility infrastructure, standardized processes, and operating procedures to execute robust risk management activities throughout the third-party management life cycle.

The Project Specialist 2 performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures.

 

Responsibilities:

• Learn in detail about Third Party Lifecycle Management, Regulatory guidelines Contract Terms & conditions, Information Security, Regulations (OCC, GDPR, Data Privacy Laws, and Country specific Local Laws etc.)
• Providing process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs) and other business stakeholders on end-to-end Third-Party Management requirements along with the seniors.
• Work with seniors in coordinating with various Policy Owners in areas such as Data Privacy, Export Licensing, Information Security and Continuity of Business (CoB)
• Act as Level 1 Reviewer in the team and understand the nuances of the Third-Party Management process in detail. 
• Participates in team meetings to understand the documentation of all the relevant Third-Party management processes and ensure risks and control points are properly addressed.
• Ensure all SLAs are met without any delay with high accuracy rate.
• Assists seniors in data and information reporting on the specified projects and tasks.
• Verify if third parties' policies and procedures are complaint to Citi's policies and procedures. Identify and report gaps if any, to the relevant stakeholders through the various Tools.
• Contribute for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations.
• Initiate process changes in line with new emerging risks and regulatory requirements.
• Detail oriented with strong problem solving and analytical skills
• Excellent relationship management skills with ability to build partnerships across Citi businesses
• Showcase skills to interact effectively with diverse cultures and backgrounds

Qualifications:

• Minimum 3 years of working experience in financial services / Banking industry
• Preferred 1+ years of direct, relevant experience in third-party risk management or operational risk management
• Excellent Communication skills

Education:

• Bachelor's degree required
• MS Office applications

Job Family Group:

Project and Program Management

Job Family:

Project Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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