
Sales/Merchandising
4 days ago
We are leading fashion retail store seeking fashion Retail visual merchandiser and Sales Associates an to join our team at a leading fashion store in Ernakulam. The ideal candidate will have a passion for retail sales and providing exceptional customer service. Freshers can apply
Customer Service:
Greet customers warmly and offer personalized assistance.
- Understand and respond to customer needs, styling preferences, and product inquiries.
Provide exceptional customer service by actively listening, engaging in conversation, and building rapport.
Sales and Product Knowledge:
Drive sales through effective product recommendations and upselling.
- Maintain a deep knowledge of the store's inventory, including product features, trends, sizes, and fit.
Stay updated on current fashion trends and promotions to enhance customer experience.
Visual Merchandising:
Assist in maintaining an attractive and organized store layout.
- Help with setting up seasonal displays and keeping the store looking fresh and inviting.
Restock, fold, and arrange merchandise to create visually appealing displays.
Inventory Management:
Track inventory levels and report low stock or out-of-stock items.
- Assist in receiving, unpacking, and organizing new merchandise.
Keep fitting rooms clean and organized to ensure efficient flow for customers.
Operations:
Process customer transactions accurately using the point-of-sale (POS) system.
- Handle returns, exchanges, and refunds in compliance with store policies.
Maintain a clean and organized sales floor, fitting rooms, and checkout area.
Team Collaboration:
Work collaboratively with fellow associates and management to meet daily goals.
- Participate in store meetings, training, and product knowledge sessions.
Qualifications:
- Previous retail or customer service experience (preferred, but not required).
- Interest in fashion and styling.
- Excellent communication and interpersonal skills.
- Ability to handle a fast-paced environment and multitask effectively.
- Strong attention to detail and a proactive approach to problem-solving.
Skills and Attributes:
- Customer-focused and service-oriented
- Positive and enthusiastic attitude
- Ability to work as part of a team
- Dependable and punctual with strong work ethic
- Willingness to learn and adapt to new trends or policies
Work Hours:
Availability to work flexible hours, including evenings, weekends, and holidays as needed.
Job Types: Full-time, Permanent, Fresher
Pay: ₹13, ₹15,000.00 per month
Benefits:
- Paid time off
Work Location: In person
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