Executive - BGV-International

7 days ago

Mohali, Punjab, India Teleperformance (TP) Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We are looking for a skilled professional to join our team as an Executive - BGV with Teleperformance Global Business Private Limited, located in [location to be specified]. The ideal candidate will have a strong background in the BPO/Call Centre industry and excellent communication skills. This role requires 8-12 years of experience.

Roles and Responsibility

  • Handle customer inquiries and resolve issues professionally.
  • Provide exceptional customer service and ensure satisfaction.
  • Collaborate with team members to achieve business objectives.
  • Develop and implement process improvements to increase efficiency.
  • Maintain accurate records and reports of customer interactions.
  • Stay updated with industry trends and developments.

Job Requirements

  • Minimum 8 years of experience in the BPO/Call Centre industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changes.
  • Strong problem-solving and analytical skills.
  • Experience with international processes is preferred.
  • Any graduate degree from a recognized university.

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