 
						Executive - BGV-International
7 days ago
We are looking for a skilled professional to join our team as an Executive - BGV with Teleperformance Global Business Private Limited, located in [location to be specified]. The ideal candidate will have a strong background in the BPO/Call Centre industry and excellent communication skills. This role requires 8-12 years of experience.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service and ensure satisfaction.
- Collaborate with team members to achieve business objectives.
- Develop and implement process improvements to increase efficiency.
- Maintain accurate records and reports of customer interactions.
- Stay updated with industry trends and developments.
Job Requirements
- Minimum 8 years of experience in the BPO/Call Centre industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changes.
- Strong problem-solving and analytical skills.
- Experience with international processes is preferred.
- Any graduate degree from a recognized university.
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