Quality Manager

1 week ago


Hosur Pochampalli, India Veritas Engineering Full time ₹ 15,00,000 - ₹ 25,00,000 per year
  1. Quality Strategy & Policy

  2. Develop, implement, and maintain the Quality Management System (QMS) in alignment with ISO/TS and industry standards.

  3. Define quality objectives, KPIs, and policies to drive continuous improvement.
  4. Establish quality standards across incoming materials, in-process production, and finished goods.

  5. Process & Compliance Management

  6. Ensure compliance with ISO 9001, TS16949, IATF, AS, or other applicable certifications.

  7. Conduct internal quality audits and coordinate external certification or customer audits.
  8. Maintain documentation, SOPs, and records as per regulatory and customer requirements.
  9. Monitor adherence to safety, environmental, and statutory regulations.

  10. Quality Control & Assurance

  11. Oversee incoming, in-process, and final inspection to ensure defect-free output.

  12. Develop and monitor control plans, inspection checklists, and quality standards.
  13. Lead root cause analysis and corrective/preventive actions (CAPA) for non-conformances.
  14. Implement statistical process control (SPC), FMEA, MSA, PPAP, and APQP practices.

  15. Supplier & Customer Quality

  16. Audit and evaluate suppliers for quality performance and compliance.

  17. Manage supplier quality issues and implement corrective actions.
  18. Handle customer complaints, warranty claims, and product returns, ensuring timely resolution.
  19. Maintain strong relationships with customers to enhance customer satisfaction.

  20. Team Leadership & Training

  21. Lead and develop the quality assurance/quality control (QA/QC) team.

  22. Train employees in quality tools, standards, and best practices.
  23. Promote a quality-first culture throughout the organization.
  24. Assign roles, monitor performance, and ensure accountability within the team.

  25. Continuous Improvement

  26. Drive Kaizen, Lean, and Six Sigma initiatives to improve efficiency and reduce waste.

  27. Use data analysis and reporting to identify trends and areas for improvement.
  28. Benchmark against industry best practices to achieve world-class quality standards.
  29. Implement digital tools (IoT, AI, ERP integration) for smart quality monitoring.

  30. Reporting & Documentation

  31. Prepare and present quality performance reports to management.

  32. Maintain quality metrics dashboards for real-time monitoring.
  33. Document all corrective actions, preventive actions, and improvement activities.

Summary:

A Quality Manager is responsible for building and enforcing quality systems, ensuring compliance, leading audits, resolving customer issues, improving processes, managing suppliers, and driving a culture of continuous improvement.



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