Patient Care Coordinator

5 days ago


Green Park Delhi Delhi, India Aviyana Ventures Pvt Ltd Full time ₹ 3,60,000 - ₹ 4,80,000 per year

Key Responsibilities:

  • Greet and assist patients on arrival, ensuring a friendly and professional approach.
  • Schedule and confirm patient appointments and follow-ups.
  • Coordinate with doctors, nurses, and departments for patient care needs.
  • Maintain accurate and up-to-date patient records and documentation.
  • Handle inquiries, complaints, and service feedback in a courteous manner.
  • Guide patients through hospital/clinic processes, billing, and insurance procedures.
  • Monitor and ensure timely patient check-ins and check-outs.
  • Help patients understand treatment plans and procedures when needed.
  • Ensure all medical reports, prescriptions, and test results are properly filed and communicated.
  • Maintain confidentiality and adhere to hospital policies and patient privacy standards.

Requirements:

  • Bachelor's degree or equivalent.
  • Previous experience in a healthcare, hospital, or clinic setting preferred.
  • Good communication and interpersonal skills.
  • Proficiency in MS Office and hospital management systems.
  • Excellent organizational and multitasking abilities.
  • Calm and empathetic approach to patient handling.

Preferred Skills:

  • Fluency in local language(s) and English.
  • Knowledge of medical terminology and hospital workflow.
  • Ability to work under pressure in a fast-paced environment.

Job Types: Full-time, Permanent

Pay: Up to ₹40,000.00 per month



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