MBBS Doctor

Job Description: MBBS Qualified Doctor Teleconsultation & Emergency Consultation (Command Center)

Position: Medical Doctor (MBBS) – Teleconsultation & Emergency Consultation

Location: Zenzo,40th floor, Sunshine tower, Senapati Bapat Marg,Dadar,Mumbai

Job Summary

Role MBBS Doctor – Teleconsultation & Emergency Care

Experience 1 – 3 years

Role Overview

We are seeking a compassionate and skilled MBBS-qualified doctor to join our Teleconsultation & Emergency Medical Support team. In this role, you will provide remote medical consultations via phone, video, or chat to patients across India.

You will assess and manage a wide range of health concerns — from general medical issues to emergency situations — offering immediate, actionable advice and triaging when necessary. You'll be an integral part of our medical command center operations, contributing to accessible, high-quality digital healthcare.

Key Responsibilities

1. Teleconsultation Duties

2. Conduct remote consultations via phone, video, or chat for general health concerns, chronic illnesses, or follow-ups.

3. Assess patient symptoms and history to provide accurate diagnoses.
4. Recommend treatment plans, including prescriptions, home care, or lifestyle modifications.
5. Prescribe medications within telemedicine guidelines, ensuring safety and compliance.
6. Educate patients in simple terms about their condition and preventive care.
7. Document all consultations accurately in the Electronic Health Record (EHR) system.
8. Provide follow-up care to monitor patient recovery and resolve any concerns.

2. Emergency Teleconsultation

• Provide initial guidance in emergency cases over the phone to patients or ambulance staff.
• Rapidly assess symptoms (e.g., chest pain, trauma, allergic reactions) and make informed decisions.
• Coordinate with emergency teams to support timely and appropriate medical action.
• Offer first aid instructions and manage crises remotely until in-person care is available.
• Escalate critical cases to higher levels of care when required.

3. Training & Certification

• Participate in Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) training if not already certified.
• Attend ongoing training sessions to stay updated with the latest in telemedicine, emergency care, and digital health.

4. Collaboration with Healthcare Teams

• Collaborate with specialists, nurses, and emergency medical technicians to ensure holistic patient care.
• Participate in internal quality audits, case reviews, and safety assessments.

5. Education & Outreach

• Conduct internal training on First Aid and CPR for staff or clients.
• Host webinars or health talks on topics such as preventive care, chronic disease management, or mental health.
• Contribute to onboarding and training non-clinical staff on health topics and protocols.
• Support patient education and awareness campaigns via virtual platforms.

Qualifications

• MBBS degree from a recognized medical institution.
• Valid medical license to practice in India.
• Experience in general practice, emergency medicine, or telemedicine is preferred but not mandatory.
• Familiarity with telemedicine platforms, EHR systems, and digital tools is an advantage.
• BLS/ACLS certification (or willingness to obtain upon joining).
• Comfortable working in a fast-paced, high-volume telehealth environment.