Assoc Mgr. Integration Consulting

Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose — people —then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

Job Description
The Assoc Manager Integration Consulting leads a team of consultants building scalable and repeatable technical solutions focused on UKG customers and their ongoing integration needs. Through collaboration within different teams this role ensures integration need is addressed and resolved with a Customer First philosophy. The Assoc Manager is responsible for effectively deploying team resources to provide integrations in a timely and efficient manner, balancing the requirement for supportability with the customer's need for customization. This individual will also be responsible for creating and sustaining a culture of highly engaged employees through the facilitation of development, continued learning, clear directions and expectations, and continued process improvement.

• Work with the team to design, develop and implement new interfaces between various 3rd party systems including the maintenance and improvement of existing interfaces.
• Document and own best practices for executing and maintaining all aspects of the Integration and enforce usage of standard processes and tools within the team.
• Drive continuous improvement initiatives within the team, resulting in increased productivity, high scalability, and a superior Customer Experience in assigned engagements.
• Provide reporting on productivity and performance, defect and escalation root causes and forecasting of deliverables assigned to the team
• Anticipate problems or situations that could affect the team or peers. Assess the potential impact of the work, develop and execute the best work solution.
• Manage escalated situations, establish appropriate remediation plans, and execute the plan to remedy the situation.
• Continually solicit feedback from team members, peers, and supervisors in an effort to find new or better ways to operate, improve efficiency, and/or develop themselves.
• Drive the business to continually improve processes and efficiencies. This includes practicing risk taking as well as creating an environment where employees take risks.
• Travel to Bangalore/international locations for team meetings, overall strategy planning and management level discussions.

Qualification

• Demonstrated experience in managing direct reports (2-4 direct reports) including technical leadership, mentoring team members and being responsible for team's deliverables.
• Relevant experience on Work Force Management (WFM)/Human Capital Management (HCM) solutions.
• Strong analytical skills with the track record of driving change and process improvements.
• Demonstrated ability to adapt to new technologies and changing environments.
• Demonstrated leadership skills with the ability to work as part of a project team.
• Excellent written and verbal communication, with the ability to work with all levels of individuals in an organization.
• Bachelor's degree with 9+ years of industry experience, and 2+ years of lead role.

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email