Senior Systems Analyst

5 days ago


Chennai, Tamil Nadu, India Firstsource Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Senior Systems Analyst

Date: Oct 13, 2025

Location:Chennai, IN

Requisition ID: 17641

Description:

  • Must have US Healthcare domain knowledge and basic understanding of healthcare claims processing
  • Must have HIPAA, 837 experience
  • Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end users.
  • Collaborates with project sponsors to determine project scope and vision.
  • Clearly identifies project stakeholders and establish customer classes, as well as their characteristics.
  • Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
  • Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
  • Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
  • Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
  • Develops and utilizes standard templates to accurately and concisely write requirements specifications.
  • Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
  • Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
  • Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders.
  • Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
  • Provides guidance and/or instruction to junior staff members


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