Director - Engineering

Director - Engineering

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500. We are also proud to be recognized as a Great Place to Work CertifiedTM for as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit:

Our products are built on Windows .NET and SQL Server and managed in AWS. Our web UX stack is built on jQuery and some areas use AngularJS. Our middle tier is in C# and we build our infrastructure on an extensive set of Restful APIs. We build native iOS and Android apps, and are starting to leverage Flutter and Dart. For select infrastructure components we use Python extensively, and use Tableau for analytics dashboards. We use Redshift, Aurora, Redis Elasticache, Lambda, and other AWS products to build and manage our complete service, moving towards serverless components. We deal with billions of API calls, millions of records in databases, and terabytes of data to be managed with all services we build that must run 24x7 at 99.99% availability.

What will I be doing?

You will be leading Zenoti's engineering team to evolve Zenoti products that consumers use including web sites and mobile apps for online booking and to connect with businesses. You should be a great manager and a great team builder. You also need to be an excellent recruiter, communicator and issue resolver. Your job is to make sure everyone in your team is successful in getting their job done and bring transparency to the process.

• Work with product management to execute on the product strategy and roadmap
• Manage the technical and architectural evolution of Zenoti consumer facing products and apps
• Manage execution of building the product, releasing it to customers, and managing the service in the cloud
• Build up a strong engineering team to execute on our product roadmap
• Recognize and reward employees to ensure they are unblocked to deliver on the roadmap
• Ensures all engineering projects, initiatives, are completed efficiently.
• Be proud of what you work on, obsess about the quality of the work you produce. Join our team to do the best work of your career.

What skills do I need?

• 15+ years of experience in software development in product companies
• A strong track-record of shipping products
• Strong background in web products and/or mobile app's for consumers
• Deep expertise in Architecture, Design and Development in Microsoft Technology Stack.
• Very strong background in building UX for consumers
• Experience managing an engineering team through multiple product cycles
• Worked on products that have had to deal with significant scale in production
• A significant part of work done on the Microsoft stack and UX stack identified above.
• Strong logical, analytical, and problem-solving skills
• Excellent communication skills and ability to work across multiple disciplines and functions
• Can work in a fast paced, ever changing, start-up environment

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.