Jr. Client Coordinator – Immigration Services

1 day ago

Cochin, Kerala, India Unilaw Global Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are seeking a detail-oriented and proactive Jr. Client Coordinator to manage client interactions and documentation processes for U.S. immigration cases. The ideal candidate will serve as a bridge between clients and our internal teams, ensuring smooth communication, accurate document collection, and timely case processing. Exceptional proficiency in English communication (spoken and written) is essential for this role, as you will interact with international clients and handle sensitive documentation.

Key Responsibilities:

  • Serve as the primary point of contact for clients throughout the immigration process.
  • Collect, review, and organize required documents and information based on specific U.S. visa categories (H-1B, L-1, B1/B2, etc.).
  • Communicate clearly with clients to explain requirements, timelines, and process updates.
  • Coordinate with internal legal and operations teams to ensure accuracy and compliance in submissions.
  • Maintain up-to-date case records and document trackers using internal systems.
  • Ensure all client data is handled with confidentiality and professionalism.
  • Follow up with clients for missing documents or clarifications in a timely manner.
  • Assist in preparing status reports and supporting documentation for management review.

Requirements:

  • Bachelor's degree in Business Administration, English, Communications, or a related field.
  • Excellent command of English – both written and verbal.
  • Strong interpersonal skills and professional telephone/email etiquette.
  • High attention to detail and organizational skills.
  • Ability to handle multiple cases simultaneously and meet deadlines.
  • Familiarity with U.S. immigration processes or document handling will be an added advantage.
  • Proficiency in MS Office tools (Word, Excel, Outlook); experience with CRM or document management software is a plus.

Preferred Qualities:

  • Male candidates preferred.
  • A positive, client-focused attitude with the ability to handle inquiries patiently and professionally.
  • Self-motivated, responsible, and able to work effectively in a team-based environment.
  • Eagerness to learn about global mobility and immigration operations.

Job Type: Full-time

Pay: ₹10, ₹25,000.00 per month

Benefits:

  • Provident Fund

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