Senior Analyst, Travel Operations

2 weeks ago

Bengaluru, Karnataka, India Navan Full time
About the Role

As a Senior Analyst – Business Operations, Flights, you will play a key role in driving operational excellence through analysis, automation, and process improvement. You will serve as the bridge between frontline operations and system owners, ensuring workflows are efficient, data-driven, and scalable.

This role requires strong analytical and problem-solving skills, as well as the ability to partner effectively across functions to identify inefficiencies, recommend solutions, and support the rollout of automation initiatives.

What You'll Do

Process Optimization & Automation Support

  • Identify and assess automation opportunities in flight operations workflows.
  • Work with Product and Engineering teams to define and test requirements for automation tools.
  • Monitor automation effectiveness and provide data-driven recommendations.

Operational Troubleshooting & Analysis

  • Lead investigations into recurring operational issues or exceptions.
  • Analyze data to identify patterns, root causes, and potential solutions.
  • Support operational pilots and efficiency projects aimed at reducing manual work.
  • Troubleshoot escalated issues within operations, identifying root causes and implementing solutions.

Stakeholder Collaboration

  • Act as a subject matter expert for operational workflows within the flights domain.
  • Partner closely with Service Delivery and Vendor teams to gather insights and feedback.
  • Communicate clearly across technical and non-technical teams.

Documentation & Training

  • Own the creation and maintenance of SOPs, process maps, and training guides.

    Support onboarding and cross-training efforts across teams.

What You'll Bring

  • 3–5 years of experience in travel operations, ideally within a TMC, OTA, or airline environment.

    Hands-on experience with GDS systems (Sabre, Amadeus preferred).
  • Strong analytical mindset, with experience in process improvement or automation projects.
  • Ability to translate operational needs into technical requirements.
  • Excellent communication, stakeholder management, and problem-solving skills.

  • Travel / Senior Travel Consultant

    2 weeks ago

    Bengaluru, Karnataka, India BCD Travel Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Your ideas can drive the future of corporate travel. Join BCD and challenge the status quoTravel / Senior Travel AgentFull time, Bangalore, IndiaAs a Travel / Senior Travel Agent, you are the face of our company. Youll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly...

  • Senior Analyst, Travel Operations

    2 weeks ago

    Bengaluru, Karnataka, India Navan Full time

    About the RoleAs a Senior Analyst – Business Operations, Flights, you will play a key role in driving operational excellence through analysis, automation, and process improvement. You will serve as the bridge between frontline operations and system owners, ensuring workflows are efficient, data-driven, and scalable.This role requires strong analytical and...

  • Travel Consultant

    2 weeks ago

    Bengaluru, Karnataka, India BCD Travel Full time

    Your ideas can drive the future of corporate travel. Join BCD and challenge the status quoTravel / Senior Travel AgentFull time, Bangalore, IndiaAs a Travel / Senior Travel Agent, you are the face of our company. Youll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly...

  • Travel Consultant

    3 weeks ago

    Bengaluru, Karnataka, India, Karnataka dnata Travel Group Full time

    ✈️ Looking to grow your career in travel and aviation services?About us:dnata is world’s trusted aviation partner. Our award-winning aviation services are the cornerstone of airport, passenger, and travel operations across the world.As part of the Emirates Group, dnata is a leading global air and travel services provider. Established in 1959, we offer...

  • Senior Travel Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Flight Centre Travel Group Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Hello,FCMpart ofFTCGis one of the world's largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM's flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised...

  • Senior Data Insights Analyst

    4 days ago

    Bengaluru, Karnataka, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.Position Overview:The Decision Analytics team is changing the culture of Amex GBT,...

  • Senior Data Insights Analyst

    13 hours ago

    Bengaluru, Karnataka, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.Position Overview:The Decision Analytics team is changing the culture of Amex GBT,...

  • Senior Travel Consultant

    4 days ago

    Bengaluru, Karnataka, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.As a Travel Consultant, you'll join our highly skilled team, providing outstanding...

  • Travel operations

    4 days ago

    Bengaluru, Karnataka, India Travonn Luxury Holidays Full time

    Company DescriptionTravonn Luxury Holidays specializes in creating exceptional travel experiences, offering bespoke tours, luxury cruises, and tailor-made honeymoon packages. With a focus on exploring exotic destinations, every trip is designed to exceed client expectations. The company provides personalized concierge services, VIP access, and unique travel...

  • Senior Transport Executive

    1 week ago

    Bengaluru, Karnataka, India NVS Travel Solutions Private Limited Full time

    Department:OperationsLocation:BangaloreAbout the Company:NVS Travel Solutions is an 18-year-old, ₹65 crore company providing employee transportation services to several leading organizations across Bangalore. As part of our growing operations team, we are looking for an experienced and dynamic Senior Transport Executive (Routing & Tracking) to manage...