Relationship Manager-Branch Banking| Guntur

7 hours ago

Guntur, Andhra Pradesh, India CSB Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Description

Provide splendid customer services to customers in a friendly and courteous manner at all times

Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly

Improve customers' banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay

Ensure that all the bank's policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties

Inform and suggest new banking products to customers

Provide information to customers on their account status and account balances

Open new bank accounts according to laid down rules and guidelines

Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction

Participate in marketing and awareness campaigns in the bank to create an enlarged customer base

Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction

Ensure that customers' confidential information is properly protected and only used for official purpose

Responsibilities

Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions

Qualifications

Experience Range : 4 to 5 Years   Qualifications : Graduate (Any Specialisation)

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